Tuesday, February 10th

8:00am-8:30pm

Registration Desk Open

8:00am-5:00pm

Visa One-Day Key Management Training
This training will reveiw the proper key management techniques for Triple Data Encryption Standards (TDES) cryptography.  Visa clients and their agents - including merchants, Independent Sales Organizations (ISOs), processors, Third-Party Agents (TPS) and Encryption and Support Organizations (ESOs) - are encouraged to enroll personnel involved with the management, deployments and/or operation of ATMs or POS PIN-Entry Devices (PEDs) that accept cardholder PINs.  This training is also encouraged for staff requiring practical knowledge of the elements of DES cryptography, approved key management methodologies and the secure management of secret encryption keys, as well as information security specialists responsible for ensuring compliance with PCI PIN Security Requirements.  Visa will provide updates to the PCI PED testing program, Visa's global TDES mandates and new PCI Unattended Payment Terminal and PCI Hardware Security Requirements.
Cost: $595
To register complete and return the Registration Form located on the Event Registration Page

9:00am-12:00pm

ATM Management Training Workshop
Focus on Managing the ATM Business Training Workshop This workshop, developed by ATMIA and Banker's Academy industry experts, will offer participants an overview of managing the ATM business. It will cover the ATM life cycle and discuss different ATM business models, as well as efficiency principles and ATM risk management. No where else will you find such an important training workshop covering the key topics that will help you better manage your ATM business.
Dr. Linda Eagle, Founder & President, The Edcomm Group Banker's Academy
Attention ATMIA Members:  This workshop is free with the purchase of a full conference pass.  Please contact Amber Howell to get registered, 605-428-5400

1:30-5:00pm 

Mobile Phone Security Workshop
Fraudsters will target any channel which distributes value, customer data or electronic money.  The rate of loss of mobile phones averages one every minute in the world. If the whole industry could adopt a holistic approach and plug any gaps in the security lifecycle by applying Best Practices for Mobile Device Banking Security (provided to training participants) and conforming to standards a Trusted Environment for mobile banking will prevail.
Speakers:
- Susan Kohl, Partner, ThoughtKey, Inc.
- Giff Gfroerer, President North America, i2SMS
- Vahid Sedghi, VP Technical Services, CellTrust Corporation

6:30-8:30pm 

Opening Night Reception: Today's Composition, One Location
Exhibit Hall 
Everyone has been touched by change over the past year.  Discover the changes made throughout the ATM industry by visiting the 60+ exhibitors and networking with your peers.  Connect with professionals just like you who are shaping our industry and our global community.

Wednesday, February 11th 

7:30am-5:15pm 

Registration Desk Open

7:30-8:30am

Prayer Breakfast
Do you feel stuck? Have you plateaued as a leader, or experienced a failure of some sort that has stymied your confidence? We invite you to join us at this year’s executive prayer breakfast as we discuss “The Secret to Accelerating our Personal Growth.” We’ll discover the Bible’s personal growth strategy for overcoming challenges in business and family leadership. Join your colleagues for a refreshing start to the 2009 ATMIA conference.
Tom Harper, President, ATMIA 
Please RSVP to Amber Howell if you are planning to attend.

7:30-9:00am 

Continental Breakfast 

9:00am 

Welcome
Sandra Hartfield, Executive Board Chair, ATMIA 

9:15am 

Federal Regulation:  Impacts of Change on our Industry
The overall US market is experiencing a great change. The impacts of the economy can be far reaching. There are many speculations as to what specifically will be the impact on both cash transactions and ultimately the ATM. Potential external factors impacting transaction levels at the ATM are: the consumers’ need to save, consumers’ need to pay off credit card debt and consumers’ reliability on cash. These factors may constitute a new standard as to how the consumer pays for products and services or it may simply be a fleeting trend.
Senior Official, US Department of Treasury 

10:00am

Keynote Address:  A Rock and a Hard Place
For six days, Aron Ralston was trapped by an 800-pound boulder in Utah’s Blue John Canyon. By the end of his ordeal, he had amputated his right hand and forearm with the dull blade of a blunted multi-tool, rappelled a six-story cliff, and hiked seven miles out of the wilderness where he was eventually spotted by a search-and-rescue helicopter. This story of bravery, grit, and extreme survival has circled the globe in print, radio, and televised form—but no one tells the story better, and with more truth, impact, and inspiration than Aron Ralston himself. He speaks passionately but calmly about drive, determination, courage, and will—traits he’s had to rely on far more than most.
Aron Ralston, Conservation Activist, Mountain Guide, Outdoor Photographer

11:00am-12:00pm

Book Signing by Aron Ralston
"Between and Rock and a Hard Place"

11:00am

Coffee Break 

11:00am-5:15pm

Today's Composition, One Location
Exhibit Hall Open 

12:00-1:30pm

Buffet Lunch 

1:30pm

Panel Discussion: Legislative and Regulatory Update
This panel will discuss the legislative and regulatory implications of the new congress and new administration for the ATM industry. 
Moderator: Kurt Helwig, President & CEO, Electronic Funds Transfer Association (EFTA)
Panelists:
- Lynne Barr, Partner, Goodwin Procter, LLP
- Dennis Ambach
- Charles Klingman, Deputy Director for Critical Infrastructure Protection & Compliance Policy, U.S. Department of the Treasury 

2:15pm

Life Beyond Transaction Fees
Graeme Black, Industry Marketing Manager, NCR Corporation

2:45pm

Coffee Break

3:00pm 

How the Credit Crisis is Increasing the Risk of Fraud at the ATM
Jobs are being lost, personal expenses are increasing and salaries are unchanging.  The impacts of these pressures can often times increase the probability of ATM fraud.  ATM owners need to be aware of these factors and how they play a role in the management of your ATM.
Jasbir Anand, Actimize 

3:45pm

PCI ATM: Your Chance to Influence the New Standard!
PCI for the ATM. This is not PCI as we know it – it is PCI for the ATM. It is in fact new and still being developed. Learn more about these draft standards and their implications for the ATM industry and take this chance to influence those involved in the development.
Speakers:
- Susan Kohl, Partner, ThoughtKey, Inc.
- Joseph A. McGinley, CISSP, CISM, PMP, Manager, Global Software Security Architecture, Diebold

4:30pm

Voice of the Industry:  Interactive Discussion
Picture yourself handling your day-to-day activities, whether you are reviewing your P&L statements, ATM transaction levels, insurance claims, cash replenishment schedules, and/or service calls.  What gives you pause during your analysis? Now write that thought or thoughts down.  ATMIA is introducing a new format that allows participants to provide a voice to these thoughts and questions at the 2009 Annual Conference and Expo. This interactive discussion will consist of one panelist from each industry segment: Manufacturing, Processing, Independent Sales Organization, Financial Institution, Service Organization, and/or Network. The panelists will take questions and facilitate discussion on your topics of choice. 
Industry Segment Panelists:
- ISO: Neil Clark, Sr Vice President, PAI/ATM Express, Inc.
- Service Organization: Wayne Vandekraak, EVP of Business Development, Solvport, LLC 
- Sponsor Bank: Marilyn Kilcrease, Consultant, American State Bank and Bancorp Payment Solutions 
- Manufacturer: Graeme Black, Industry Marketing Manager, NCR Corporation
- Armored Car: Russ Hinely, National Director of Diversified Services, Pendum
- Network: Leland Englebardt, Vice President, MasterCard
- Processor: Mike Cowart, Vice President, RBS Worldpay

Question Submission Form*:  Please submit your question to ATMIA by completing this online form. A confirmation will be sent once your submission has been made. Panelists will be selected based on your questions and thoughts.

*Each individual who submits a question for our panelist by November 28th will be placed in a drawing for a free full-conference pass to the ATMIA Annual Conference and Expo, February 10-12, 2008 in Nashville, Tennessee.

5:15pm 

Closing Remarks
Exhibit Hall Closes 

5:30pm

Evening Event: Celebration of a New Future
Now it is time to simply relax and enjoy some live entertainment.  Whether you sing along with the dueling pianists, catch up with old friends, or even make new ones, your voice is sure to be heard at this fun-filled event.

Thursday, February 12th

8:00am-12:30pm

Registration Desk Open

8:00-9:00am

Continental Breakfast 

9:00am 

Welcome
Tom Harper, President, ATMIA 

9:10am

ATMIA Global Industry Awards Presentation
Hosted Jointly by ATMIA and ATMmarketplace.com

9:30am 

Keynote Address: 2009 ATM Future Trends
Many individuals have seen and taken the ATM Future’s survey presented by ATMmarketplace. Opinions were solicited for pertinent industry topics such as: PCI compliance, overall off-premise ATM placements, EMV mandates in the U.S., etc. Find out the results and viewpoints of the ATM industry.
Tom Harper, President, ATMmarketplace.com

10:00am 

2009 ATM Future Trends Panel Discussion
Discussions ensue and opinions take center stage.  Changes in any industry are inevitable.  What trends are front and center in the industry?  Industry experts voice opposing views and discussions on future trends.
Moderator: Tracy Kitten, Senior Editor, ATMmarketplace.com
Panel of Experts (Appointed by ATMmarketplace.com based on Futures Trends Survey):
- Debbie Bianucci, CEO, BAI
- Steve Hensley, EVP Global Sales, KAL
- Mike Lee, CEO, ATMIA
- Patrick Wright, President & CEO, Wincor-Nixdorf, Inc., USA

10:30am

Coffee Break 

10:30am-12:30pm

Exhibit Hall Open 

11:00am

The Potential for Cash Recycling at ATMs in Mature Markets Like the U.S.
The benefits of the cash recycling ATM are apparent.  They can reduce huge costs of cash replenishments both for on-premise and off-premise machines.  ATMs tend to run out of cash through weekends, but in accordance with increased cash deposits at envelope-free ATMs, recycling function will help ATMs run longer without running out of cash.  Ten years ago, ATM technology could not recycle vulnerable bank notes such as the US dollar but evolution of technology have made it possible.
Hisaaki Tarumoto, Director R&D Center, Oki Electric America, Inc.

11:30am

Text Messaging and Mobilizing Prepaid Financial Services: You Can't Beat Ubiquity
This session will examine the critical role text messaging is playing in the mobile financial services and marketing ecosystem, the willingness of consumers to use SMS and the impact of "superphones" like Apple's iPhone and Android-powered handsets.  Including a review of the complex ecosystem created to connect prepaid mobile and card accountholders to their provider of specific financial service offerings. The fractured nature of mobile-enable financial services is a function of numerous point solutions brought to market from scores of program issuers.
George Peabody, Director Emerging Technologies Advisory Service, Mercator Advisory Group

12:00pm

EBT Market Update
With the changing landscape in payment systems, find out how you can take part in what can possibly create more transactions at your ATM in light of the evolving US economy. The increase in the unemployment sector will have a significant impact on the EBT market.
Bob Bucceri, General Partner, Chaddsford Planning Associates, LLC

12:30pm

Closing Remarks
Exhibit Hall Closes
Conference Ends