Payments Fraud in the Americas: Trends and Countermeasures

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Schedule of Events

Monday, September 8

12:00-4:00pm

Registration Desk Open

1:00-4:00pm

Pre-Conference AML Workshop: This workshop will discuss how to work effectively with law enforcement and government agencies and latest risk management strategies Speakers: - Russ Chacon, SVP Business Development, Early Warning Services, LLC - Martin Petrella, Manager Forensic & Dispute Services, Deloitte Financial Advisory Services, LLP - C. Andrew Thomure, Special Agent, FBI, Kansas City Division

Tuesday, September 9

8:00am-5:30pm

Registration Desk Open

8:30 - 9:00am

Coffee & Pastries

9:00am

Opening Session Major Financial Threats Today:  The Federal Perspective Money laundering and terrorism financing and the challenges they pose. James Candelmo, Deputy Criminal Chief, US Attorney's Office, EDNC

9:45am

Keynote Session Major Financial Services Fraud Threats Today:  The Industry Perspective Comprised of leaders in all aspects of the payments business, this panel will share their perspectives on evolving fraud threats in the electronic payments environment and the steps being taken by each segment of the industry to mitigate them. Moderator: Jim Richardson, President, K3DES, LLC Panelists: - Stephanie Cook, VP Fraud Manager, Metavante - Jim Cichy, VP Fraud Services, PULSE - James Hanisch, EVP, CO-OP Financial Services - Michael Keller, General Counsel, Cardtronics - Rodman Reef, Citishare Corp, a Citigroup subsidiary

10:30-10:45am

Refreshment Break Exhibitor Pavilion Open

Card Security

Channel Security

10:45am

Prepaid Card Security You may think you are safe with a prepaid card verses a credit card but prepaid cards can have fraud too.  How to mitigate the simplest of fraud schemes like employee fraud to looking for fraud prevention at your prepaid card processor. Lori Breitzke, President, E & S Consulting, LLC

The PCI Reality Show Paper Compliance versus Operational Compliance...featuring the latest knowledge from the PCI Knowledge Base Susan Kohn, Partner, ThoughtKey, Inc.

11:30am

Debit Card Fraud:  Protecting Yourself with Effective Risk Management Solutions This session will address the latest fraud trends that threaten financial institutions to date.  Attendees will learn "best practice" steps to combat fraud when it occurs, and lessen the exposure of cardholders to fraudulent activity in the first place.  The main focus will be to instruct attendees how to prepare a successful risk management strategy.  This informaiton will be invaluable to protecting your interests in the future. JB Rambaud, EVP Chief Security & Risk Officer, Fiserv

EBT Security Channel This session will discuss security aspects of EBT transactions from EBT switch to host processor and response back to acquirer Dick Angerosa, Vice President Business Development, JPMorgan Chase

12:15-1:15pm

Networking Luncheon

Card Security

Channel Security

1:15pm

Managing ATM Skimming & Compromised Cards Data breaches have significant impact. Combined with ATM compromises, these events allow criminals to access large numbers of cards as once. There are operational best practices that can protect our industry from the impact of these criminals as well as ways to prevent and detect skimming. Speakers - Mike Urban, Sr. Director, Fraud Solutions, Fair Isaac Corporation

RFID Technology:  How Secure is it? This session will investigate the use of RFID technology in financial transactions processing, provide an overview of current and planned Contactless Payment programs, and explore potential card holder, issuer and processor risks. Gerry Schoenecker, Contactless Products Manager, Hypercom Corp

2:00pm

Physical Security: Ram Raids & CIT - Steve Catina, Detective/Private Sector Coordinator, Dallas Police Department - Richard Gould, Director, Lockit Systems (Aust) Pty, Ltd.

Channel Security: Security in LACR How fraud in these markets is permeating into the US and visa-versa Speakers: - Jorge Fernandez, Owner, Independent ATM Industry Consultant - Stoddard Lambertson, Business Leader, Visa, Inc.

2:45pm

Refreshment Break Exhibit Pavilion Open

3:00pm

What is Mobile Phone Security   In the world there are 85 million iPods, 850 million registered automobiles, 850 million personal computers, 1.3 billion fixed landline phones, 1.3 billion Internet users and 1.5 billion TV sets and unique credit card holders. Cell phone subscribers: 3.3 billion.  Many are abandoning the landline in favor of mobile-only households and now prefer alerts over email and IVR systems. Current mobile solutions can manage all customer-facing processes, from simple inquiries, to marketing initiatives, to complex billing.  As a result, clients are better served while improving efficiency in the financial center’s call center, thus reducing costs. This presentation will discuss the emergence of mobile technology, the difference between the mobile Web and SMS (text messaging), and how to empower residents with convenient 24/7 access to financial-related information via the phone without requiring assistance from CSRs Moderator: Susan Kohl, Partner, ThoughtKey, Inc. Panelists: - Giff Gfroerer, President North America, i2SMS - Vahid Sedghi, VP Technical Services, CellTrust Corporation - Philippe Benitez, VP Business Development, Gemalto Financial Services

4:00-5:30pm

Networking Reception Exhibitor Pavilion Open

Wednesday, September 10

8:00am-12:00pm

Registration Desk Open

8:30-9:00am

Coffee & Pastries

9:00am

Opening Session:  Constructing an Effective Fraud Risk Management Program The components necessary to effectively manage risk in a changing payments environment Daniel Barta, Director Enterprise Fraud & Risk Strategy, SAS Institute

9:45am

Keynote Address: Houston, We Have a Problem Money laundering case studies from Canada Speakers: - Gaston Brunet, Sr. Financial Analyst, Royal Canadian Mounted Police (RCMP) - Denis Fortin, National Initiatives Against Money Laundering Coordinator, Royal Canadian Mounted Police (RMCP)

10:30am

Refreshment Break Exhibitor Pavilion Open

10:45am

Payment Fraud Trends This presentation will examine emerging threats identified from recent prosecutions and from analysis of data from industry and government reports.  It also will explore practices and techniques that have proven effective in protecting businesses from being victimized by fraud threats. John Arterberry, Executive Deputy Chief, Fraud Section, Criminal Division, United States Department of Justice

11:30am

Closing General Session: Protecting the Homeland The FBI's role in fighting terrorism is on the rise.  What that menas for our country, for our industry, and how we can do to assist the effort. Lester Joseph, Principal Deputy Chief, Asset Forfeiture & Money Laundering Section, US Department of Justice

12:15pm

End of Conference