This event is jointly produced by ATMIA and RBR

 

Day One - Tuesday 18th October, 2011
8:15	Registration desk open
9:00	Word of welcome and opening remarks
9:15	Using art and design to improve ATM security What is the best way to protect an ATM from criminal attacks? This presentation will show how artwork can be used to make the customer feel safer while deterring shoulder surfing and pickpockets. Adam Thorpe, Creative Director, Lorraine Gamman, Director, Design Against Crime Research Centre (UK) and Ben Birtwistle, Head of ATM Fraud Control, RBS (UK)
	ATM crime and security at Nova Ljubljanska Banka This presentation will describe the different types of crime relating to ATMs at the largest bank in Slovenia in recent years, while also discussing the preventative measures and standards which have been used to prevent such acts. Damjan Koncar, Security Engineer, Nova Ljubljanska Banka (Slovenia)
	A case study of skimming in Hungary Hungary has faced a large number of skimming attacks in recent times. This presentation will show how a task force set up by Citibank and the police managed to apprehend the criminals responsible via 24-hour ATM monitoring. Gábor Weissmüller, CSIS CE Cluster Investigation Manager, Citibank (Hungary)
10:45	Coffee break and exhibits open
11:30	Protecting ATMs from increasingly sophisticated skimming attacksand upcoming threats such as "Stereo Skimming" In the dynamic anti-skimming market, criminals are coming up with more sophisticated skimming devices and techniques. This presentation will discuss the evolution of technologies that criminals are using to copy the information from the magnetic stripe and obtain PIN information. Furthermore this presentation will show how ATMs can be protected against all these kinds of attacks. Cees Heuker of Hoek, CEO, TMD Security (Netherlands) and Derek Wylde, Head of Group Fraud Risk, HSBC (UK)
	Logical Fraud at ATMs Logical fraud, which encompasses cybercrime, malware and hacking, poses an ever-increasing threat to the security of ATM networks. This presentation will look at some of the main dangers and will include a case study of how terminals can be protected. Rafael Navajo Garrido, Global Business Development Director, GMV, (Spain) and Elisa Ibáñez, IT ATM and Contact Centre Director, La Caixa (Spain)
13:00	Buffet lunch and exhibits open
14:15	Co-ordinating a group approach to ATM security This presentation will describe different types of attacks on ATMs – both physical and logical – and the organisation of countermeasures across an international banking group. The processes to share best practices and address the countermeasures, the impact of the costs of these countermeasures and the notion of the risk level measurement will also be discussed. Richard Croft, Marketing Manager,  BNP Paribas International Retail Banking (France)
	A national approach to investigating ATM crime After a recent series of attacks on ATMs, deployers found a clear link between the attacks. This presentation will argue that the impact such crime has on the industry and community means it should be treated as a serious crime with a national approach to its investigation. Ron Delnevo, Managing Director, Bank Machine (UK)
	Think like a criminal!  A succesful approach to defeating the ATM crime life cycle This presentation will give an insight into a Greek bank's successful approach to ATM security through the implementation of defence measures and tools such as card security, cardholder protection, connectivity, PIN and encryption. Akis Xanthopoulos, ATM and Cash Management Manager, Marfin Egnatia Bank (Greece)
15:45	Coffee break and exhibits open
16:30	Undermining criminal activity through fraud detection A major Canadian bank will explain how it has integrated fraud detection technology into its comprehensive approach to security and risk management in order to undermine ATM fraud.  The presentation will also include a global perspective on ATM fraud and attacks. Claire Shufflebotham, Senior Manager, Global Self-Service Security, NCR and Patrick Moyston, Director, Debit Card Investigations, Corporate Security, CIBC
	Intelligent protection against brute force attacks at BPCE The increase in the number of ATMs in unsecured locations has presented criminals with new opportunities for brute force attacks such as burglaries, explosive attacks and ram raids.  This case study will show how the use of an indelible security ink can successfully mark cash as stolen in the event of an attack. Patrice Rullier, Vice President, Oberthur Cash Protection (France), and Pierre-Laurent Douchez, Head of Security of Personnel and Property, Group Conformity and Security Management, BPCE (France)
18:00	Closing remarks
Day Two - Wednesday 19th October, 2011
8:30	Re-registration and coffee
9:00	Welcome & opening remarks
9:15	Value creation and cost reduction in ATM security: a success story in remote key loading The greatest benefits of the adaptation to remote key loading are the drastic reduction of the total cost of ATM operations and the enhancement of the overall security level of the ATM network. Multivendor environments further emphasise these advantages, as will be demonstrated by this bank case study. Martin Koffijberg, Product Marketing Manager, Security and Service, Diebold (Netherlands), and Mauro Iannucci, Manager of ATM Channels, BNL (Italy)
	ATM security advancement with biometric authentication Japanese banks have been employing biometric technology to enhance security for several years.  This presentation will describe one bank's experience of biometrics and the use and success of a biometric cash card. Naoko Iimura, Manager, Branch Systems Department, Systems Division, Bank of Tokyo-Mitsubishi UFJ (Japan)
10:30	Coffee break and exhibits open
11:15	A case study of palm vein biometric technology A number of Turkish banks have begun using biometrics to identify cardholders at their ATMs.  This presentation will give an introduction to palm vein technology, as well as describing its implementation into a Turkish bank's ATM fleet and discussing the bank's experiences Thomas Bengs, Director, Business Development and Sales, Fujitsu PalmSecure EMEA (Germany) Pranas Griskevicius, Regional Sales Director Europe and CIS, GRG Banking Equipment (Lithuania) and Ali Araz, CIO, Ziraat Bank (Turkey)
	Panel Discussion: ATM software security best practices The security of ATM software is becoming increasingly important. This panel discussion will bring together three industry experts to look at different aspects of software security and current threats, as well as new security solutions and best practices. Michael Kalinichenko, CEO, Safensoft (Russia), Rafael Navajo Garrido, Global Business Development Director, GMV (Spain) and Pat Telford, Principal Security Consultant, Microsoft (Canada)
12:45	Lunch and exhibits open
14:00	How safe are electronic transactions? The ATM case As electronic transactions become more common, the need for them to be secure also grows. This presentation will discuss skimming, phishing and physical attacks, and demonstrate how a holistic approach can be used to combat ATM crime. Georgia Botsika, Head of the ATM Channel, e-Business and Alternative Channels Division, National Bank of Greece (Greece)
	My ATM photo album: spot the ATM security flaws This session will present some examples of potential ATM security flaws, and the audience will be invited to point out what these flaws are. There will also be a discussion of how these insecurities can be avoided or remedied and how they fit in to ATM security best practice. Pat Telford, Principal Consultant, Microsoft (Canada)
	The International Banking Security Association’s role in ATM security The International Banking Security Association brings together banks and security experts from around the world. This presentation will demonstrate how the Association helps its members to work together to improve security in general and for ATMs in particular. Jan Persson, Head of Group Security, SEB and Director of IBSA (Sweden)
15:30	Coffee break and exhibits open
16:00	Physical security standards for ATM safes With a wide variety of physical attacks all over the world, from ram raids to gas attacks and solid explosive attacks, the choice of the safe grade is very important. A well chosen safe can offer the attack delay that complements balanced security and act as a deterrent to criminals. This presentation will give an overview of physical security certification for safes and explain how physical security can be fitted into the security concept. Markus Heering, Managing Director, ESSA (Germany) and Pieter de Vlaam, Technical Expert in CEN TC 263 Working Group and Member of the ECB's Certification Board (Netherlands)
	European ATM Crime Cross-border ATM crime poses a significant threat to the security and profitability of the ATM industry. This presentation will look at how collaboration between law enforcement agencies and financial institutions can lead to a reduction in the threat posed by cybercrime and physical attacks. Michael Rauschenbach, Head of Forgery, Money Unit, Operations Department, Europol
	Future-proofing the ATM industry How can the industry secure its long-term future and the cash it distributes? This presentation will cover corporate governance and risk management for both ATMs and cash, from a futurist's perspective, anticipating our future operational environment and the issues we will need to address to stay in business. Mike Lee, CEO, ATMIA (South Africa)
17:30	Closing remarks and conference ends