This event is jointly produced by ATMIA and RBR

 

Day One - Thursday 29th October, 2009
8:15	Registration desk open
9:00	Word of welcome and opening remarks
9:15	Protecting the ATM against fraudulent attacks Barclays has been suffering from high volumes of criminal activity on its ATMs and this session will share the steps the bank has taken to counter them. Some of these measures have been successful but have caused a change in MO by the criminal gangs as they endeavour to stay one step ahead of the banking industry. Gary Sennett, Service Performance Manager, Barclays
9:45	Protecting the Austrian Bankomat ATM system – an ongoing battle This presentation will discuss security measures introduced in the wake of attacks on Austrian ATMs and Maestro Bankomat cards in the late 1990s. These measures, and ongoing improvements, have frustrated ATM attacks in Austria and minimized damage to Austrian Maestro Bankomat cards. Dr Ewald Judt, Managing Director, PayLife Bank
10:15	ATM fraud risk management – Polish experiences This presentation will show the impact of European skimming incidents on the level of ATM fraud in Poland, and how card issuers and ATM owners can manage their risk. It will also look at monitoring of ATM transactions as a fraud prevention tool, security components, anti-skimming proceedings and cooperation between police and banks in fighting ATM fraud. Jaroslaw Bieganski, ePayments Fraud Prevention Director, and Boguslaw Sobala, Deputy Director, ATM Services, Banking Operations, BZWBK
10:45	Coffee break and exhibits open
11:30	ATM fraud and security in Greece Greece, like many markets, has experienced a significant increase in ATM crime in recent years. This case study will look at some recent attacks made on the bank’s ATMs and the measures that have been taken to counter them. Sotiris Sirmakezis, Deputy General Manager, Retail Banking Division, Piraeus Bank
12:00	The security of Dutch co-operative banks’ ATM networks Rabobank is the central organisation of a large collection of co-operative banks. This presentation will discuss how varying strategies are brought together to form a collective approach to ATM security. Invited: Martijn Docters van Leeuwen, Rabobank
12:30	Mitigate risks in the ATM industry The types of logical threats emerging in our business are new to the ATM industry. However, risk management best practices in the IT community are well prepared to address the issue. Critical to minimizing the risk is applying a layered approach for physical security, logical access control and software safeguards to address insider fraud and other organized criminal activities. Scott Angelo, Vice President, Chief Security Officer, Diebold
13:15	Buffet lunch and exhibits open
14:30	Protection from insider attacks – who can you trust? Criminals attack ATMs in all sorts of ways, but a new form of attack from inside an organisation poses an even greater threat to the Self-Service channel. Who can we trust? This presentation will demonstrate why we need to be vigilant, not complacent, but will also provide reassurance that with the right strategy, vulnerability to this risk can be minimised. Phylippa Smithson, EMEA Marketing Manger, NCR & Customer
15:15	Keeping your ATM fleet secure Through the changing environment in which ATMs are operating, the issues influencing security have caused operators to re-evaluate their security needs and requirements. This presentation will show why customer trust is paramount and how all elements of the system can remain secure. Invited: Wincor Nixdorf & Customer
16:00	Coffee break and exhibits open
16:45	The future of cash security Cash remains a popular payment method despite the increasing influence of payment cards, and is likely to continue to be needed for some time to come. How will cash security and measures taken to prevent CIT attacks change in the next few years? Mike Bowen, Chairman, ESTA Cash Working Group
17:15	DNA taggants deter cash-in-transit attacks and increase successful criminal prosecution DNA markers used in ink dyes can be forensically detected even after strenuous attempts to wash ink from stained banknotes. This session will provide an overview of the technology and how it has been used by the police to successfully prosecute criminals on the basis of evidence obtained from notes and personal items belonging to suspects. Dr James Hayward, President and CEO, Applied DNA Sciences
17:45	Concluding remarks
18:00	Drinks Reception in the exhibit area
Day Two - 30th October, 2009
8:30	Re-registration and coffee
9:00	Welcome & opening remarks
9:15	ATM, retail banking and data centre security issues within the Middle East today Saman Bank is one of the leading Iranian banks in terms of ATMs and internet banking. This session will build on Saman Bank’s experience as a technological innovator to explain IT/Retail Banking and ATM security concerns in the Middle East. Farshad Nowshadi, Vice President, Technology and Strategy, Saman Bank
9:45	The good and bad days of a security manager in the ATM world What are the main security problems faced by IADs? This presentation will look at these challenges, the risk assessments made and crime prevention measures used, as well as detailing the attacks that have been thwarted by these measures. Michael Thwaites, Planning and Security Manager, Bank Machine
10:15	Maintaining the security of Hungary’s largest ATM network As the operator of Hungary’s largest ATM fleet, OTP Bank faces specific demands regarding the security of its network. What particular problems does the bank face and how can having a large fleet of ATMs help or hinder security? Invited: Nora Farkasvölgyi, Head of Bankcard Fraud and Risk Department, OTP Bank
10:45	Coffee break and exhibits open
11:30	The challenge of maintaining an off-site operation in an environment of high urban violence Brazil, like other emerging countries, faces the challenge of bringing banking and financial services to the poorer sectors of society. These communities contain marginal groups that commit violent crimes, and the ATM is one of their favourite targets. This means that much of the success of an off-site operation depends on how deployers prevent and respond to attacks. Patricia Martins de Andrade, Operations and Security, TecBan
12:00	How secure is your ATM software? As criminals adopt more sophisticated techniques to attack ATM software, deployers need to be sure that they have a secure solution in place. This case study will review a successful implementation of a testing system on one bank’s ATM fleet. TBA
12:30	Back office security in a Portuguese retail environment Installing ATMs in retail stores presents different problems to those situated on bank premises. Using a specific strategy can change the layout and reduce back office investment in retail outlets. This case study will demonstrate how such an approach can help to improve ATM security. Invited: Achim Boers, Prosegur, plus Auchan
13:15	Lunch and exhibits open
14:30	EMV migration in Ceska sporitelna’s ATM network Physical attacks are always among of the main threats to the security of any ATM fleet. This presentation will look at how Ceska sporitelna, the Czech Republic’s largest retail bank, has successfully reduced physical security problems by implementing EMV technology. Patrice Rullier, Executive Vice President, Oberthur Cash Protection & Jiri Vajgl, Head of ATM and POS Network Management and Support, Card Centre Division, Ceska sporitelna
15:15	How locking bars can protect cash cassettes A look at how cash protection solutions can improve the overall security of a bank’s ATM network. This presentation will include a bank case study, focussing on the installation and operation of locking bars, which offer protection to cash cassettes. Invited: Secure Options plus Northern Bank/First Trust Bank
16:00	Coffee break and exhibits open
16:30	The European Banking Federation’s physical security action plan The European Banking Federation represents the interests of some 5,000 European banks. This presentation will explain the measures it is taking to enhance physical security at ATMs and will provide details of how crime is being reduced. Elie Beyrouthy, Legal Advisor, European Banking Federation
17:00	ATM market update and latest security trends Physical security features and chip card technology are becoming more popular at ATMs in Europe. This session will look at the main trends in the European ATM market and focus on some of the most popular security measures used by deployers. Daniel Dawson, Senior Research Analyst, Retail Banking Research
17:30	Closing remarks and conference ends