ATMIAConferences.com:ATM Sec Speakers

Speaker Information Speaker bios are added as they are received.

Thomas Bengs, Director, Business Development and Sales, Fujitsu PalmSecure EMEA

Thomas Bengs, 16.12.1961, graduated in telecommunication technology at the German Airforce university.

He joined Fujitsu Germany in the year 1991. He was responsible for the technical support of open reel magnetic tape drives, hard disk drives and magneto optical disk drives. In 1999 he was assigned as Product Manager EMEA for Fujitsu's Magneto Optical Disk Drives. In 2005 he joined the Fujitsu PalmSecure EMEA team, developing solutions and the business for Fujitsu's unique biometric palm vein authentication technology. Today he is the Director of Business Development & Sales EMEA of Fujitsu PalmSecure EMEA business, located in Munich, Germany.

Ben Birtwistle, Head of ATM Fraud Conrol, RBS

Ben is the head of ATM Fraud Control for RBS Group, overseeing operational management and strategic development for all RBS managed ATM estates in the UK ans RoI. Previous roles in RBS have been within Co-ordination and Intelligence, Fraud Analysis, and Customer Support. Ben is a graduate of Fine Arts, and worked in a number of industries prior to settling in banking. He is married with one young daughter, is a keen gardener, and enjoys cooking and travel.

Georgia Botsika, Head of the ATM Channel, e-Business and Alternative Channels Division, National Bank of Greece

Mrs. Georgia Botsika is the Head of ATM Channel in the E-business and Alternative Channels Division for the National Bank of Greece. She has more than 10 years experience in ATMs and self-service solutions working also for NCR as a self-service solution sales manager and for Wincor in their sales division. Her two decade career in the IT sector includes companies such as IBM, Singular Logic, etc. She has a technical background acheiving a degree in Production Management & Engineering from the Technical University of Crete.

Richard Croft, Marketing Manager, International Retail Banking, BNP Paribas

Richard Croft is Marketing manager within the international Retail Banking core of the BNP Paribas Group. He is responsible for the management and co-ordination of the international ATM experts community within BNP Paribas.
Richard joined BNP Paribas in 2002 shortly after the merger between BNP and Paribas, and evolved within the Information Security governance organisation at Group level and within the international consumer credit business line Personal Finance.
Following the creation of the Global Retail Banking organisation in 2009, he took on the responsibility of building a global network of experts around the ATM activity ranging from Marketing, project, IT, and procurement teams, not forgetting Security!

Ron Delnevo, Managing Director, Bank Machine

Ron Delnevo is Managing Director (UK & Europe) of Bank Machine, the company that installed the first independent ATM in the UK in 1998. Bank Machine is owned by Cardtronics Inc, a Nasdaq-quoted US corporation and the World’s largest Independent ATM Operator. Bank Machine now serves over ten million customers a month, making the company comfortably the biggest independent provider of ATM services in the UK.

A graduate of Heriot Watt University in Edinburgh, Ron had senior roles in several organisations -including the British Airports Authority and Tie Rack Plc, before joining Bank Machine in January 1999. In June 2000 he was appointed Managing Director. Since then this highly successful and innovative organisation has never looked back and Ron is now, by a considerable margin, the longest serving Director in the UK Independent ATM industry.

In addition to operating ATMs for many of the UK’s most successful retailers and leisure venues, Ron has lead Bank Machine to develop Free-To-Use ATM services in military bases, hospitals, universities and colleges, many of which locations had never before had cash machines.

Ron is Chair of the European Board of the ATMIA, a Director of the UK Payments Council and a member of both the Governance and Consumer Committees of LINK.

Pieter De Vlaam, Manager, Group Certification, Gunnebo

Pieter is a security and training professional with extensive experience in product development and project management. He has specialised knowledge in security solutions featuring locks and fire and burglary resistant constructions. He has been with Gunnebo since 2000 and was previously employed in research and development at Chubb.

Pierre-Laurent Douchez, Head of Security of Personnel and Property, Group Conformity and Security Management, BPCE

Since 2002 Pierre-Laurent Douchez has been in charge of security for Groupe BPCE (previously for Groupe Caisse d'Epargne before the merger with Banque Populaire). He is particularly responsible for the police relationship, procedures and internal rules and development of new security equipment.

He has a Masters degree in law, a Business Administration degree in banking and finance (1984) and he is graduate of the Institut National des Hautes Etudes de Sécurité (2004). After serving as an officer in the Parachute Brigade, he joined the banking world, specialising in business financing and real estate management. He is still a reserve officer, graduate of the french Staff College.

Lorraine Gamman, Director, Design Against Crime Research Centre

Lorraine Gamman is Professor of Design at Central Saint Martins College of Art and Design, where she has worked for 22 years, and is the Director of the award-winning Design Against Crime Research Centre (DACRC) which she set up in 1999 at the University of the Arts London. She is currently Vice Chair of the Designing Out Crime Association (DOCA), and served as member of the Home Office’s 2007-11 Design and Technology Alliance. Lorraine wrote her PhD on shoplifting at Middlesex University in 1999, material from which informed Gone Shopping; The Story of Shirley Pitts, Queen of Thieves which was published by Penguin Books in 1996. Her agent Peters Frazer and Dunlop are currently finalising the sale of film rights.
Gamman is held as an international expert on offender techniques and design interventions and has catalysed several product ranges including Karrysafe bags and accessories, as well as Stop Thief Chairs (recently on exhibition at the Museum of Modern Art New York) and numerous social innovation projects, most recently Designs Against ATM Crime (2011).
She has also generated practice led design methodologies linked to participatory and co- design processes with Adam Thorpe and provided research and policy advice to a broad range of stakeholders including the Design Council, the Home Office, Department of Health, the Metropolitan Police, British Transport Police and Transport for London (TfL), the Engineering Physical Science Research Council (EPSRC) and the Arts & Humanities Research Council (AHRC). In 2011 she was a visiting scholar with the University of Technology, Sydney, Australia.

Pranas Griskevicius, Regional Sales Director, Europe & CIS, GRG Banking Equipment

As a graduate in Physics and Economics, Pranas knows how to combine technical and econmical aspects into a customer oriented solution. Pranas has over 14 years experience in sales, service and marketing of self-service products. Before joining GRG he spent 6 years as the head of Wincor Nixdorf in Ukraine.

Dr. Markus Heering, Managing Director, ESSA

Dr. Markus Heering is the Managing Director of the European Security Systems Association (ESSA) e.V. since January 2008. The ESSA is a non-profit organisation representing the security industry with more than 100 members from 30 countries. Furthermore Dr. Heering is in charge of the ECB•S certification and is Managing Director of the VDMA associations Printing and Paper Technology and Security Systems in Germany.
Born in Westphalia, he did his doctorate in process engineering at RWTH Aachen University.

Cees Heuker of Hoek, CEO, TMD Security

Mr. Cees Heuker of Hoek is Chief Executive Officer and Co-founder of TMD Security GmbH, a privately held company with headquarters in Switzerland.
Hewas born in Ede, The Netherlands, and completed a management education in the hotel and catering industry.
Cees was CEO, General Manager, founder and co-founder of several companies. The last company he started before TMD security was a successful financial institution. This financial institution was acquired by a major bank in the Netherlands approximately 10 years ago. TMD Security is global market leader in anti skimming technology for ATMs. Cees has always been involved in detail in technology and solutions at TMD Security and was one of the pioneers that together with the research and development engineers in Istanbul has completed the evolution of new technologies into mature products.
Cees leads a very focused, passionate team with very short communication lines, and has direct contacts on a daily basis with many large financial institutions globally. TMD Security has been very successful in anti skimming solutions, under Cees’ supervision and have protected approximately 100,000 ATMs globally. The ATMs that have TMD Security's solution integrated, protect transactions with a value greater than 3.65 billion Euro on yearly basis.
New developments at TMD Security are new types of detection techniques like Loop Technology, protection against Stereo Skimming and the integration of existing technologies with secured remote device management.
Cees is married, has 2 boys, and is interested in advanced technologies, winery and wine tasting, and music. The Heuker of Hoek family live in the Netherlands and in the South of France.

Mauro Iannucci, Manager of ATM Channels, BNL

Since 2008 Mauro Iannucci has been responsible for the branch automation and ATM channel in BNL, part of the BNP Paribas Group.

He began his carrier in 1995, working in several IT/Telco companies with responsabilities in online services. He then joined MPS (Monte dei Paschi di Siena Bank) where he worked on Direct Channels and later, as ATM Channel Manager.

Mr Iannucci achieved an IT degree from the University of Rome and an Engineering Masters degree.

Elisa Ibáñez, IT ATM and Contact Centre Director, La Caixa

Mrs. Ibáñez is an IT ATM and Contact Centre Director at la Caixa. She has been working at La Caixa, in Barcelona, for 20 years now and also worked at the CGIB bank in Paris, for 3 years. She has led different software development projects, such as loyalty programs and ticket sales, and has been in charge of the IT ATM department for the past 3 years. She has a Business Administration degree and a Humanities degree, by the Open University of Catalonia.

Naoko Iimura, Manager, Branch Systems Department, Systems Division, Bank of Tokyo-Mitsubishi

Naoko is responsible for providing the strategic and operational leadership to develop and implement BTMU's ATM solutions and products in Japan. She has extensive experience in technology for ATM services and ATM monitoring systems. She has over 11 years of ATM expertise and currently manages BTMU's domestic network of 9,000 ATMs.

Michael Kalinichenko, CEO, SafenSoft.

Micheal is an active participant of the ATM Software Security Committee and a contributor to ATM Software Security Best Practices Guide.

He hold a Ph.D. in Computer Science and a MBA degree.

He was formerly Head of the Software Development Innovations team in Samsung Research Center in Moscow, and Chief Technology Officer of Kaspersky Lab.

Martin Koffijberg, Product Marketing Manager Security & Service, Diebold EMEA

Martin Koffijberg is the Product Marketing Manager ATM Security & Service for Europe, Middle East and Africa Region. He is responsible for the marketing of Security and Service Products and Solutions for EMEA in collaboration with corporate teams, sales and service in Diebold EMEA Region’s operations and distributor channels.

Martin has 25 years’ experience with managing projects and solutions for the financial community. Over the course of his Diebold career, Martin has held various roles both internationally and in the Netherlands.

Martin graduated from HTS/TH Rijswijk, with a Bachelor degree in SW engineering.

Damjan Koncar, Security Engineer, NLB

Damjan Koncar has been employed by Nova Ljubljanska banka d.d. since 2007 as one of four people responsible for planning, organising, managing, coordinating and supervising the security of the banks office buildings, bank branches, ATMs and security in the transport of cash. He also trains and educates workers in bank branches, on how to react in cases of robbery and other criminal acts, as well as security guards on cash transport from the scope of practical procedures and legislation.

Prior to this, he has 15 years of working experience at the Slovenian Police – eleven years in the Special Police Unit, which deals with the fight against serious crime and terrorism, and four years in the Security and Protection Bureau which covers activities of protection of national and foreign protected people and premises.

Mike Lee, CEO, ATM Industry Association

Mike Lee is CEO of the ATM Industry Association, a non-profit trade association with more than 2,400members in about 60countries. He is also chairman and founder of the ATM SecurityForum,formerly known as the Global ATM Security Alliance, which was established in June 2003 to provide international security best practices across the whole ATM lifecycle and to manage a global crime database and fraud alert system. He has founded ATMIA chapters in Europe, Africa, Australasia and Asia. Mike, who is married with two daughters, joined ATMIA following posts as Research and Development Manager, first for South Africa's largest insurance company, Old Mutual, and then for a London-based conference production and publishing company. He won the 2003 award for 'Best Contribution to the ATM Industry, Individual category' at ATMIA's annual industry summit in California for his work in the field of ATM security. In 2008, he obtained a Masters degree in Futures Studies (cum laude) at the Institute for Futures Research at the Graduate School of Business, University of Stellenbosch, Cape Town.

Patrick Moyston, Director, Debit Card Fraud Investigations, Corporate Security, CIBC

Patrick’s police investigative experience in financial and computer crimes established the groundwork for his joining CIBC in 1999. Since then his career has spanned him leading CIBC’s Corporate Security team in the Caribbean (supporting 17 countries) to his current role of being responsible for the criminal side of CIBC’s debit card fraud investigations.
Over the past 18 months, Patrick has been focused on leveraging various strategies, technologies, and predictive analytics practices to support CIBC’s risk management functions in preventing and reducing its debit card fraud experience.

Rafael Navajo, Global Business Development Director, GMV

Mr. Navajo is Global Business Development Manager for GMV. He has dedicated his career to the development of high end technologies and has a wide expertise in turning new ideas into value adding solutions. Mr. Navajo achieved his M.Sc. degree from the prestigious Universidad Politécnica de Madrid.
He started his career at the R&D Department of Telefónica. Then he joined the 16 billion euro revenue service provider Alcatel-Lucent, which has operations in over 130 countries, where he became head for business development operations in South Western Europe.
During the last five years, Mr. Navajo has been key for GMV to be recognised as a world leader in logical security for Banking, Financial Services and Insurance. He has been evangelising about logical fraud at a range of forums across the world, including, only in the last months, the 1st Annual Europe Forum on ATM Innovation, the more recent Webinar on Logical Fraud held at the ATM Industry Association's Security Forum andthe IBA Secure Banking Forum in Mumbai in July 2011.
Logical fraud is a term referring to cybercrime, malware and hacking. Leading security experts recognise that this is one of the biggest security threats that the ATM industry needs to understand and cope with as soon as possible.

Jan Persson, Head of Group Security, SEB and Director of IBSA

Jan Persson was recently appointed Board Director in IBSA (International Banking Security Association) where he has been a representative since eight years. Since 2003 he has been Head of Group Security at SEB, which is a leading North European business bank with current operations in 20 countries. Prior to this he worked with security in the telecom sector. Jan also has a background in the Swedish Security Service and as a police officer at the Stockholm County Police.
Jan has a broad experience in the security area with a special focus on fraud prevention and risk management for foreign investors in the Baltics and the former Soviet Union. He holds a Masters Degree in Estonian and Economics.
In 2008 Jan was awarded the annual security grant from the Swedish Confederation of Enterprise.

Michael Rauschenbach, Head of Forgery of Money Unit/ Europol

Michael has been Head of the Money Forgery Unit at Europol since March 2006. From 2004 to 2006 he was the Head of the German Liaison Office at Europol. Before joining Europol he was the Head of Money Forgery Unit at the Bundeskriminalamt Wiesbaden (Federal Criminal Police Office of Germany). He has 25 years of experience in combating organised crime on both national and international levels.

Claire Shufflebotham, Senior Manager – Global Self-Service Security, NCR

Claire’s international banking and securities experience led to her joining NCR in 1993. Since then her career has spanned numerous global roles including Business Discovery for new programs such as Biometrics and Marketing for NCR’s APTRA Software portfolio.

Claire's current Global Self-Service Security focus includes technology and best practice in the areas of cardholder protection and authentication, physical and software security plus industry compliance.

Pat Telford, Principal Security Consultant, Microsoft

Pat Telford is a Principal Consultant for Microsoft Consulting Services in Toronto, specializing in Windows security, and is a contributor to the ATMIA Software Security Guide. For the past eight years, Pat has primarily been engaged with the five big Canadian banks' ATM projects and has been working with banks and ATM manufacturers worldwide. Pat has a broad consulting background across several industries in Canada, the UK, and Australia.

Adam Thorpe, Creative Director, Design Against Crime Research Centre

Adam Thorpe is Creative Director of the Design Against Crime Research Centre (DACRC) and Director of the Bikeoff Research Initiative, which seeks to find new ways for design to reduce the incidence of cycle theft. Adam’s work includes the creation of DAC design benchmarks, including the Karrysafe range of anti-theft bags and accessories (2001), the Puma anti-theft bike (2005) and Bikeoff anti-theft bike stands (2008). Adam has directed numerous design research projects, many focusing on the promotion of active use of public space to reduce opportunities for crime. Adam is an international expert in design and crime, with his work spanning across London, Paris, New York, Rio de Janiro, Eindhoven, and Sydney.

Adam also directs the Socially Responsive Design Hub, located within DACRC, which is applying the processes and methods developed within the design against crime practice of DACRC to wider social design scenarios, addressing multiple ethical agendas such as health and climate change. Recent projects include the Walk Ride Camden project - student project led by Adam Thorpe and Lorraine Gamman with MA Communication Design at CSM and funded by London Borough of Camden. The project aimed to raise awareness amongst people in Camden about existing services that are available to them to help facilitate a healthy lifestyle; delivering the message that in the recession we don’t need to spend money on gyms because we already have everything we need to facilitate regular exercise in the urban environment. MA Communication Design students exhibited proposals as a public consultation at Kings Cross station.

Gábor Weissmüller, CSIS CE Cluster Investigation Manager, Citibank

After working for six years in the Budapest Police Headquarters, Gábor moved to Citibank, where he has worked since 2000. As Cluster Investigations Head, he is involved in deterring, preventing and investigating fraudulent activities against consumer and corporate products. He covers activities in Bulgaria, Romania, Slovakia, Czech Republic and Hungary.

Derek Wylde, Head of Group Fraud Risk, HSBC Group

Derek Wylde has extensive experience in financial services having joined HSBC in 1976. After an early career in retail banking he joined the card services division of HSBC in the UK in 1995 as Fraud Prevention Manager and progressed to Head of Fraud Management when he assumed responsibility for all aspects of plastic card fraud management - issuing and acquiring - for HSBC in the UK.
In 2004 he took up a new role as Head of Group Fraud Risk where his job is to determine and co-ordinate anti-fraud strategy, policy and activities and the use of anti-fraud technology across HSBC Group. He is a member of MasterCard’s Global Fraud Advisory Council.
Derek is married to Tina, has two sons and his interests include gardening (because he has to) and playing cricket and golf (to escape the gardening).

Akis Xanthopoulos, ATM and Cash Management Manager, Marfin Egnatia Bank

Akis Xanthopoulos works at Marfin Egnatia Bank as ATM and Cash Management Manager. During the last 5 years he had conducted many successful projects regarding ATM physical and software security in addition to cash handling optimisation. Since April 2002 he has worked in Laiki Bank Hellas SA (acquired by Marfin in 2007), as IT Manager and since August 2005 as eBanking, Call Centre and Credit Card Manager. During his 25 year professional career, he has worked in large IT Companies like Bull (Fr), EDS (Us), Intrasoft (Gr) and Information Dymamics (Gr) as well as in many corporations as an IT Consultant. He studied Electronics and Information Technology in Greece and France. He is an active member of the Greek Banks Association participating in the ATM and Fraud Prevention Committee and the Cash Handling Optimisation committee. Akis is married with two children (girls) and he enjoys playing volley, tennis and skiing.