ATMIA Africa ATMs 2008
Risk Reduction and Business Optmisation

ATMIA's Africa ATMs 2008, entitled "Risk Reduction and Business Optimisation" brings the ATM and payments industry of South Africa and beyond together in the beautiful city of Cape Town for three days of workshops, keynote address, presentations, bank case studies and breakout sessions.

ATMIA is privileged to bring the head of the World Bank's Payment System Development Group in Washington, Massimo Cirasino, to South Africa to look at payments developments in emerging markets around the world. We are pleased and proud to welcome to the speaker line-up Dave C Mitchell, Head of National Payment System Department of the South African Reserve Bank to address the conference on "Payments Behaviour - Key Trends and Observations".

FinMark Trust will present highlights of the FinScopeT SA 2007 research study: Key Financial Habits and Consumer Behaviours. Capitec will look at Changing ATM Customer Profiles and Expectations from a major bank's perspective. First National Bank will draw case study lessons from expanding the reach of ATMs, looking at the story of the FNB ATM installed on the top of Table Mountain. Leading pioneer South African ISO, Steve Kark, Managing Director of ATM Solutions, will cover the A-Z of the ISO ATM business.

The African ATM Technology Enablement Forum will launch best practices for governance of payment systems with special attention to challenges of emerging payments markets in Africa. Payment network governance is the key issue to get right in expanding ATM networks and payments systems.

ATMIA, in association with the South African Fraud Prevention Service, SABRIC and the Global ATM Security Alliance, will address the key risk areas of preventing identity theft and application fraud and ATM crimes and scams through best practice as well as security solutions and strategies which work. Hannes Venter, National Director of G4S in South Africa will share critical success factors for an end-to-end ATM solution.

Mike Lee, CEO of ATMIA, will present a professional futures studies research-based forecast for the future of cash while well-known industry veteran, Jim Baird, will condense 20 years of experience into pearls of wisdom as to the current state of Africa's growing love affair with self-service technology.

This is an annual industry conference run by a global non-profit trade association which promises a powerful programme and great networking to go with it.

Schedule of Events

Wednesday, 25 June
8:30am-4:30pm	Registration Desk Open
9:30am-12:00pm	Workshop #1: Banknote Degradation Technology and Cash Security Case study of British BanknoteWatch Campaign, demonstration of technology, guidelines for setting up BanknoteWatch South Africa. Alan Townsend, MBE, Security Adviser of ATMIA and Chairman of Banknote Watch International
2:00-4:30pm	Workshop #2: Fraud Prevention and Risk Management Financial Services Tools for preventing identity theft, risk management principles, ATM lifecycle security, and preventing insider fraud best practices. Presented by South African Fraud Prevention Service (SAFPS), ATMIA, and Global ATM Security Alliance (GASA)
Thursday, 26 June
8:30am-6:00pm	Registration Desk Open
8:30-9:20am	Coffee & Pastries
9:20am	Word of Welcome and Opening Remarks Special Announcement: Introducing the world's first official global public sign for the ATM!
9:30am	Special Address: The Establishment and Future Direction of the Tanzania "UMOJA" Switch This presentation will discuss: - The need for shared infrastructure in Africa - Setting up a shared infrastructure in Tanzania and the challenges - Banking the unbanked - rural transformation Paul Nilsen, General Manager, Business Connexion Tanzania, Ltd
10:10am	FinScope SA 2007: Key Financial Habits and Consumer Behaviours The recent trends in SA consumer and financial behaviour from recent research. Rob Powell, Head of Client Services, Johannesburg, FinMark Trust
11:00am	Coffee break
11:00am-6:30pm	Exhibit Hall Open
11:30am	Changing ATM Customer Profiles and Expectations Changing strategies to match changing expectations of customers. TBA
12:15am	Keynote Address:  Payments Developments in Emerging Markets Assessing current world trends in payment systems for emerging markets. Massimo Cirasino, Head of Payment System Development Group, World Bank
1:00pm	Buffet Luncheon
2:10pm	Africa Loves Self Service Technology - from Gimmick to Mission Critical in 20 Years A review of the development of self service in Africa over the past 20 years James Baird, Managing Director, ATM Africa International
2:50pm	To Table Mountain and Beyond: Bringing ATM Banking to the People This presentation will focus on ATM deployment and customer centricity Shaun Greeff, Area Manager, First National Bank
3:30pm	Coffee Break Sponsored by SABRIC
4:00pm	Reducing Insider Fraud, Identity Theft, Cyber Theft, and ATM Attacks in South Africa Featuring: - Kalyani Pilllay, new CEO, SABRIC - Pat Cunningham, Chief Executive, SAFPS - Mike Lee, CEO, ATMIA - Bevan Lane, Director, Infosec Consulting
4:50pm	Some International Trends in Banknote Degradation and Banknote Watch Alan Townsend, ATMIA European Security Advisor and Chairman of the ATM Security Working Group (UK)
5:25pm	Closing Remarks
5:30-6:30pm	Cocktail Reception in exhibit hall
Friday, 27 June
8:00am- 1:00pm	Registration Desk Open
8:00-9:00am	Coffee & Pastries
9:20am	Word of Welcome & Opening Remarks
9:30am	The A-Z of an ISO Business in South Africa Perfecting the business approach to ATMs Steve Kark, Managing Director, ATM Solutions
10:10am	Forecasting the Future of Cash in South Africa and Beyond International overview of drivers and inhibitors of cash demand with a future perspective Mike Lee, CEO, ATMIA
11:00am	Coffee Break
11:00am-1:00pm	Exhibits Open
11:30am	The Future of ATM Servicing in South Africa Analysing the models, technology and systems of ATM servicing of the future Hannes Venter, Sales Director, G4S Cash Services SA
12:00pm	Inclusion Banking The presentation will provide a global perspective of Financial Inclusion focusing on the key drivers, opportunity and market space, detailing key Financial Inclusion initiatives that are underway in Africa, Asia, South America and Eastern Europe.  A focus area will be the role of technology in facilitating Financial Inclusion, including NCR's experience and role in providing a strategic solution to Financial Inclusion providing "benefit-fit" self service solutions. Shweta Pandey, Global Market Analyst, NCR
12:30pm	Payments Behaviour: Key Trends and Observations - Background-The South African National Payment System - Trends and observations in payment behaviours in various streams  - Vision and challenges for the future - South Africa and SADC Dave C. Mitchell, Head: NPS Department, South African Reserve Bank
1:15pm	Closing Remarks
1:30pm	Conference Ends