Schedule of Events

You are invitedto the 2009 ATMIA Canadian Conference!

This event is Canada's premiere ATM conference of the year.  You will hear numerous case studies and presentations on all the hottest topics facing the ATM sector today. The conference provides excellent networking opportunities with delegates from financial institutions, ISOs, manufacturers, network operators, processors, and suppliers.

We hope to see you in Toronto!

Tues, June 9th
5:00-7:30pm	Registration Desk Open
5:30-7:30pm		Kick-off Cocktail Reception in Exhibit Hall
Wed, June 10th
8:00am–6:00pm	Registration Desk Open
8:30–9:00am	Continental Breakfast
9:00am	Welcome
9:15am	Renewed Calls for Regulation: Impacts of Change on Our Industry: - Ban on ABM fees - Regulation of Interchange fees - Tighter lending rules affecting access to cash - Greater scrutiny ofo the payment industry as a whole (competition, fee structures, the various elements of the system, etc.) Don Moors, Sr. Vice President, Temple Scott & Associates
10:00am	EMV Implementation in Canada: Are We There Yet? Wendy Macpherson, Director Payment Products, Interac Association
10:45am	Coffee Break
10:45am–5:00pm	Exhibit Hall Open
12:00-1:00pm	Lunch
1:00pm	White Label ABM Cash Owner Regulations: AML Update This presentation will provide an overview on how these regulations came about, the consultation participants and process, the content of the regulations and details on the required annual review and timeliness. - John Thomson, Director, Compliance & Enforcement, Interac Association
1:45pm	PCI:  What it is and Who Does it Apply To? - PCI programs and basics - Applicability and prioritization, - Resources: where to turn Susan Kohl, President, ThoughtKey, Inc.
2:30pm	Utilizing Hosted ATM Channel Management Software to Reduce Your PCI Compliance Burden In the ever challenging PCI compliance arena, moving your back office systems to a Hosted Environment can reduce your PCI compliance burden.  We will talk about   - What a Hosted Environment is   - Specific treats to existing Back Office "Home Grown" systems   - How moving to a Hosted Environment alleviates those threats   - The risk and cost benefit Hosted Environments offer over the long term  Paul Miniutti, ATM Manager Pro, Operations Manager, ProfitStars
3:15pm	Coffee Break
3:30pm	Remote Key Transport Remote Key Transfer (RKT) is a technology which enables the automatic distribution of master keys to an ATM.  Rather than having two people visit a machine to enter keys manually, an RKT system will create the master keys and the host will download them securely to the ATM.  There is no human knowledge of the keys, as the system is essentially one computer talking to another. Henry Schwarz, Software Projects Director, Triton Systems
4:15pm	Voice of the Industry: Interactive Discussion Picture yourself handling your day-to-day activities, whether you are reviewing your P&L statements, ATM transaction levels, insurance claims, cash replenishment schedules, and/or service calls.  What gives you pause during your analysis? Now write that thought or thoughts down. ATMIA is introducing a new format that allows participants to provide a voice to these thoughts and questions.  This interactive discussion will consist of the panelists below.  The panelists will take questions and facilitate discussion on your topics of choice. Moderator: Tracy Kitten, Editor, ATM Marketplace Industry Segment Panelists: - White Label: Clifford Richstone, General Manager, Frisco Bay Industries, Ltd. - Acquirer: Rob Palin, General Manager, Payment Solutions Group, Open Solutions - Manufacturer: Vern McLean, Canadian Sales Manager, Triton Systems - Armored Car: Gary Kleiman, Operations Director, INKAS Armed Courier Services - Network: Doug Epp, General Manager, Calypso Canada, a Transaction Network Services company - Processor: Bryan Beattie, Sr Product Manager, Everlink Payment Services, Inc. Question Submission Form: Please submit your question to ATMIA by completing this online form.  A confirmation will be sent once your submission has been made.  Panelists will be selected based on your questions and thoughts.
5:00pm	Closing Remarks
Thurs, June 11th
8:00am-12:00pm	Registration Desk Open
8:30am	Continental Breakfast
9:00am	Welcome
9:15am	Keynote Address: 2009 ATM Future Trends: Panel Discussion This presentation will serve as an overview of the ATM Future Trends Report 2009, which ATM  Marketplace and ATMIA are collaborating on together.  The future trends presentation will be followed by a panel discussion from some of the industry's leading financial experts. Moderator: Tracy Kitten, Editor, ATM Marketplace Panel of Experts (appointed by ATMmarketplace.com based on the Future Trends Survey): - Chris Chandler, President & CEO, Ezee ATM/Access Cash GP - Shaun King, Vice President of International Sales, Triton - Luciano Carchese, General Manager & Security Officer, TNS Smart Network - Steve Hensley, Global Executive Vice President Sales and Marketing, KAL
10:15am	ATM Software Trends A review of the current state of ATM software including new features that the leading banks are deploying, security issues, remote management of ATMs and so forth.  The presentation will also look at potential new functions that we are likely to see as well as focus on those trends that help banks address cost issues (remote key distribution, software distribution, remote management, multi-vendor software, etc). Steve Hensley, Global Executive Vice President Sales and Marketing, KAL
10:45am	Coffee Break
11:00am	ATM Skimming Threats from the Outside In: The Expert's Perspective on Detecting & Helping Prevent this Growing Electronic Crime. ATM skimming is one of North America’s fastest growing electronic crime losses, causing annual losses to financial institutions and ATM cardholders in excess of $3B. This presentation looks at the crime of skimming and the technology involved, at the criminal patterns that perpetrate the crime, and offers insights into effective ways to mitigate this risk. Speakers: - Lou Shirley, National Account Manager Financial-Banking, Canada, ADT Security Services - John Pearce, North American Marketing Director Financial-Banking, ADT Security Services
11:30am	Skimming Attacks from the Inside Out: The Expert's Perspective on Protecting your ATM Network -The M.O. of EFT theft is changing -The speed with which crippling damage can be done is increasing exponentially -Prudent countermeasures should be taken Rob Evans, Director, Industry Marketing, NCR Financial Solutions Group
12:00pm	Closing Remarks Conference Ends