Speaker Information
Speaker bios are added as they are received.

 Dick Angerosa, Vice President, Business Development, JPMorgan Chase Treasury Services
Session #1-Electronic Payments & The Internet:  Promoting Cash & Food Stamp Access
  Dick has over 35 years of Information Technology, Product Development, and Business Development experience, in both the government and private sectors. He served as Director of the Customer Applications Center in the New York State Department of Social Services when their Welfare Management System and other public assistance systems were developed. Since 1996, Dick has been with JPMorgan, where he has managed the development and implementation of 30 state EBT systems. He has also been instrumental in developing many of the features of the JPMorgan EBT platform, along with other products such as Info Manager, WIC, EBT Account, and Child Care.

Stan Bien, Michigan WIC Director, Michigan Department of Community Health
Special Session-UPC Codes & WIC EBT
Session #5-WIC EBT: Online vs Offline
  Stan Bien began his career with the State Michigan – Department of Public Health in 1977.  He has worked with a variety of health programs supporting grants, finance, systems, and operation related positions.  He has over 20+ years related experience to the WIC Program.
   As the Director of WIC Vendor Management & Operations (referred to as VMO) – this section is responsible for the 8^th largest WIC food Delivery System in the country, processing/reconciling over $147 million in WIC food benefits for over 223,000 clients using 10 million WIC coupons, plus the authorization, management, and related compliance activity for over 2,000 WIC vendors statewide.  Michigan WIC is the fist in the country to successful pilot WIC online Electronic Benefits Transfer (referred to as EBT) using a magstripe card instead of paper for WIC benefits, which is in the process of expansion.  Stan is currently servicing as the Michigan WIC Director.
   Stan received his bachelor’s degree in accounting and economics from Ferris State University and his MPA from Western Michigan University

Cynthia W. Black, VP North American Prepaid, MasterCard International
Plenary II-Moderator: Local Disaster Response:  Emergency Assistance Through Client Assistance Cards
Session #3 Moderator: Co-Branding & Mult-Application Debit Cards
  With over 30 years experience in the financial services and EFT processing industry, Cynthia joined MasterCard in 2000 as Vice President, Member Relations with responsibility for fostering relationships with strategic alliance partners such as regional networks, trade associations and processors.  Previously, she was with a large regional bank and processing company and served as Director of Product Development with responsibility for all debit and EFT products sold to the financial institution market.
  At MasterCard, she has been instrumental in developing and negotiating alliance agreements, creating customized marketing programs, and selling through MasterCard products and solutions.  In her current assignment on the Global Prepaid Products team, Cynthia provides product management for the North American market, with primary responsibility for commercial and public sector prepaid program development. 
  Cynthia has completed her graduate studies in the H. John Heinz III School of Public Policy and Management at Carnegie Mellon University and graduated from Seton Hill University with a Bachelors degree in Education and English Literature.    

W. Michael Brackney, Director, Client Services Program Development, American Red Cross NHQ
Plenary II-Local Disaster Response:  Emergency Assistance Through Client Assistance Cards
  Michael leads the development and implementation of new strategies and programs for serving people affected by disasters, from concept to business unit adoption. The Red Cross responds to 70,000 disasters a year, from single-family house fires to the millions affected by Hurricanes Katrina/Rita, and programs developed by his team must adapt to each type. These include the most comprehensive changes to Red Cross disaster relief in decades, the Client Assistance Card, (which provides emergency funds for clothing, food, and personal items) and the Client Assistance System (which documents and tracks individual cases).

Robert A Bucceri, General Partner, Chaddsford Planning Associates, LLC
Workshop #2-Negotiate Like a Pro
Special Session-Moderator: Current Direction in State and Federal Disbursements using Prepaid Debit
Closing Session
   Bob Bucceri is a general partner of Chaddsford Planning Associates, LLC (www.chaddsfordplanning.com), a West Chester, Pa-based management consulting group that provides integrated marketing and business development services to clients in the public and private sectors.
  The firm has two main practice areas: government payments and healthcare. Clients include government agencies, financial institutions, processors and hospitals.
   Bob is a former vice president of sales for American Banknote Company, a leading global full-service manufacturer of security-transaction solutions.  In 1996 he led the company’s efforts to secure R&D funding from the U.S. and Israeli governments for an innovative emergency-medical services smart card project.
  Prior to joining ABN, Bob was senior vice president of Monetary Management Corporation, formerly a significant provider of government payment systems. As chief marketing officer he was responsible for growing the company’s client network from 30,000 to 1 million over a period of five years.
  A graduate of the University of Chicago, Bob was a founder and past chairman of the EBT Industry Council, the nation’s oldest professional association for EBT and government payment vendors. His current affiliations include the Electronic Funds Transfer Association, the Public Relations Society of America and the Association of Fundraising Professionals. 

Arthur W Burger, Executive Vice President, Burger, Carroll & Associates, Inc
Workshop #3-Managing Contractor Relationships: Secrets from the Dark Side
Plenary III-Host: Food Fight: Improving Dietary Quality in the WIC and FS Programs
  Arthur W. Burger is Executive Vice President of Burger, Carroll & Associates, Inc.  He is a management and organization development consultant with over twenty-five years of Food and Nutrition Program experience at the federal, state and local level.  He is also a specialist in regulatory analysis, intergovernmental relations, strategic sourcing and procurement, organizational process, quality assurance, and information technology design, evaluation and implementation.  He is widely recognized as a leading expert on information management technology and program integrity, and is the former Chair of the Electronic Benefits Transfer Industry Council.  Currently Mr. Burger is planning and quality assurance project director for the Iowa EBT Re-Procurement Project, quality assurance project director for the Mountain Plains States Consortium WIC SAM project, and planning and quality assurance director for Montana’s transfer of the SPIRIT SAM System.  He is also providing quality assurance services for a New Mexico statewide e-learning Network.  Previously, Mr. Burger served as a member of the adjunct faculty in the Information Systems Management Program at the University of San Francisco in California.

Colonel Christopher C. Conlin, Assistant Chief of Staff, G-3, Marine Corps Recruit Depot (San Diego)
Lunch Keynote
  Colonel Conlin is currently the Assistant Chief of Staff, G-3, Marine Corps Recruit Depot San Diego. 
  He was born on 5 Mar 1959 in Quantico, Virginia.  He entered the Marine Corps via the NROTC Program, and was commissioned in May 1981 following graduation from the University of Rochester.  After attending The Basic School and Infantry Officer Course, 2^ndLt Conlin reported to Bravo Company, 1^st Battalion, 7^th Marines and served as a rifle platoon and weapons platoon commander.
  In 1984, 1^stLt Conlin assumed duties as the Executive Officer and Guard Officer for the Marine Detachment, USS Constellation (CV-64).  He was selected for Captain in 1986 and assigned as a Tactics Instructor at The Basic School.  In 1987 he was selected as an instructor for the Infantry Officer Course.  He finished this tour as the Senior Instructor for the Department of State sponsored Mobile Training Team to Mauritania, Africa.
  Capt Conlin attended the Infantry Officer Advanced Course and Basic Airborne Course at Ft. Benning, GA in 1989.  He was then ordered to the 1^st Battalion, 3^rd Marines serving initially as the Assistant Operations Officer.  In 1990 he assumed command of Charlie Company and deployed that August to Operation Desert Shield/Storm for the liberation of Kuwait.  He returned in April 1991 and assumed command of the Weapons Company.
  He was selected to the rank of Major in 1992 and transferred to Headquarters, U.S. Marine Corps.  He served concurrently as the Marine Corps Security Forces (MCSF) Action Officer at Plans, Policies and Operations Department, and as the MCSF Liaison to Naval Sea Systems Command.  In 1995 he transferred to the Chief of Naval Operations Staff, Physical Security/Antiterrorism Department.
  In 1996, Major Conlin assumed command of Headquarters and Service Company, Headquarters Battalion, 1^st Marine Division.  He was reassigned in 1997 as the Executive Officer for 3^rd Battalion, 1^st Marines and deployed with the 15^th Marine Expeditionary Unit (Special Operations Capable) concurrently serving as the Maritime Special Purpose Force Commander.  In 1999, LtCol Conlin transferred to Coronado to serve as the Director, Marine Corps Training Department, Expeditionary Warfare Training Group, Pacific.
  He transferred to the 7^th Marine Regiment in May 2002 serving initially as the Operations Officer.  On 15 Aug 2002 he assumed command of 1^st Battalion 7^th Marines.  He deployed with the “First Team” in January 2003 to fight for the liberation of Iraq, and later served as the Provisional Governor of Najaf Province during Stabilization Operations.  He returned from Iraq on 28 Aug 2003 and reported to US Joint Forces Command serving initially as the Director, Multinational and Interagency Experimentation, and then as the Deputy Director for Joint Experimentation (J-9) until May 2006. Col Conlin commanded Weapons and Field Training Battalion (Edson Range), Marine Corps Recruit Depot from June 2006 to May 2008.
  Col Conlin’s personal decorations include the Defense Superior Service Medal, Legion of Merit, Bronze Star with “V”, Meritorious Service Medal with two gold stars, Navy Commendation Medal with gold star, Joint Service Achievement Medal, Navy Achievement Medal, and Combat Action Ribbon with gold star.  He is a graduate of the Joint Forces Staff College Senior Course, Command and Staff Course, Fire Support Coordination Course, and Tactical Air Control Party Course, and certified as a Marine Aviation Weapons and Tactics Squadron-Weapons and Tactics Instructor (MAWTS-WTI). 
  He is married to Dr. Ava Marie Salerno Conlin, DO, MPH.  They have three daughters, Grace Maria (8 years), Rose Avalon (7 years), and May Isabelle (2 years).

Joe Ferrera, Vice President, The Peachtree Group, Inc.
Special Session-Emerging Practices in Project Management
  Joe Ferrara has been involved in EBT since 1995 when he joined eFunds, Inc. (formerly Deluxe Data) as Director of Project Implementations. Since that time he has been actively involved in over 30 State implementations including the SAS, NCS, and WESA coalitions.  Joe started The Peachtree Group, Inc. in 1999 to provide Project Management support to states and their contractors. The Peachtree Group directed all of Indiana’s magnetic-stripe card programs, including EBT, Child Support, and Child Care programs. They are also providing project management leadership for the Texas WIC-EBT smart card effort. Most recently, Peachtree has also been providing project management services to Eli Lilly, Inc.  Joe received his MBA from Wake Forest University in 1989 and his Project Management Professional (PMP) certification from the Project Management Institute (PMI) in 2005.

Liz French, Vice President Business Development, JPMorgan
Session #1-Moderator: Electronic Payments & the Internet:  Promoting Cash & Food Stamp Access
Round Table Analysis of 2008’s Critical Issues in EBT & WIC
  Liz French, Vice President, Business Development, JPMorgan Public Sector Solutions, has over 15 years expensive experience in electronic benefit transfer (EBT) business development and planning, program management, account and relationship management, and financial management; and over 15 years experience in the administration of government programs.  Prior to joining JPMorgan Chase in January of 2007, she was the director of business development for eFunds Government Solutions. Ms French began her career in EBT in the mid 80’s while employed by Ramsey County (MN) Human Services where she served as their project manager for the first cash EBT project in the country.
  Ms. French was past chair of the Electronic Funds Transfer Association’s EBT Industry Council and is a current member of the executive committee and a member of the NACHA EBS Council.  She received her Bachelor of Science degree in Business Administration from the University of Minnesota.

Alan Greene, Director Account Management, Fidelity National Information Services/eFunds
Success Factors:  How Do You Know When You Beat the People Who Try to Beat the System?
  Alan Greene has more than 22 years of experience in the electronic payments financial services industry.  Specific areas of expertise include negotiating contracts, managing national and regional sales teams, overseeing product launching, and training and coaching sales and operations personnel.  Mr. Greene is currently responsible for managing the Account Management team within Fidelity (eFunds) Government Solutions.  His recent experience includes business strategy and planning, contract compliance, product and development consulting, program management, financial management, account and relationship management, and subcontractor management. Alan holds a dual degree in Urban planning and Policy and History from Northern Illinois University and attended the University of Wisconsin for his Master’s Degree.  Alan grew up in Chicago and in the past 7 years he has lived in Chicago, Houston, Miami Beach, Chicago and now Houston.

Jon Haught, Consultant, MAXIMUS
Workshop #4-EBT 201
Special Session-Moderator: UPC Codes & WIC EBT
  John Haught has twenty-eight years of experience providing system design, development, implementation, and operational support to public and private sector entities.  For the last fifteen years, Jon’s focus has been in the application of card-based technology in support of government to citizen service delivery primarily through Electronic Benefits Transfer (EBT) systems.  Jon has been at MAXIMUS the last ten years assisting government clients with the planning for, acquisition and implementation of card based technologies and services. Prior to joining Maximus, Jon served as the Vice President of Product Development for Transactive Corporation, Software and Technology manager for the EBT product offering at Deluxe Government Services, and as a Software Developer and Project Manager at for several systems integrators.  Jon holds a B.S. in Accounting from Ohio State University, a B.A. in economics and an M.B.A., both from Florida Atlantic University.  

Lisa Henley, Director of Electronic Payments Systems, Oklahoma Department of Human Services
Session #6-Child Care Payment Integrity
Session #8-Building Cross-Agency Debit Card Programs
Session #9-Success Factors: How do you Know when you Beat the People Who Try to Beat the System
  Lisa Henley is the Director of Electronic Payment Systems (EPS) with the Finance Division of the Oklahoma Department of Human Services (OKDHS). Lisa has worked for the Department for 28 years serving in such capacities as the Budget Manager, Claims Audit Manager, and EBT Daycare Project Director before being appointed to the Director of EPS.  Oklahoma has recently managed the conversion of the EBT system and implemented a new debit card system that encompasses Child Support, TANF and Aid to Aged, Blind and Disabled. The EBT conversion and debit card programs recently received six state wide awards and an APHSA-IMS Project Award.  The conversion of EBT and implementation of the debit card programs were completed within 30 day of each other and affected the payments and benefits of more than 400,000 Oklahomans.  Lisa also oversaw the successful implementation of the nation’s first automated time and attendance system for Day Care which ahs also won multiple awards including the CompterWorld Honors 21^st Century Achievement Award.

Gary Huddleston, Director, Consumer Affairs, The Kroger Co., Southwest Division
Session #4-Child Nutrition Re-authorization
  Gary’s career with Kroger spans over 35 years.  He began as a management trainee in Austin, Texas after graduating from Texas State University.  Gary held store manager positions in Austin, Temple and Corpus Christi, Texas.  He was promoted to the Houston Marketing Area office in 1979 responsible for training and development.  Gary held positions as Labor Relations Manager, Human Resource Manager and Consumer Affairs Manager for the Southwest Division of Kroger.  Gary was also Director of Administration for the Great Lakes Division of Kroger before returning to Texas.
  He has completed continuing education programs at the University of Texas-Austin, Penn State University and Duke University.
  Gary re-joined the Southwest Division team in August 2004.  His responsibilities include Media Relations, Public and Governmental Affairs, Customer Relations and Communications for the 208 stores in Texas and Louisiana.
  Gary worked with the State Comptroller, John Sharpe, to implement the Lone Star Card, which replaced paper food stamps.  He also served on the Merchants Advisory Committee For Food Stamp Benefits and the WIC/EBT Taskforce for the state of Texas.
  Gary is active in the community.  He is currently on the Board of Directors of the North Texas Food Bank, Ft. Worth Better Business Bureau, Southwest Financial Credit Union, and Goodwill Industries of Dallas.  Gary is also a Trustee for the South Central United Food & Commercial Worker’s Unions & Employers Health and Welfare Trust.  In addition, he serves on the National Retail Advisory Board for Children’s Miracle Network, raising funds for Children’s Hospitals throughout the United States.    He has been active with the March of Dimes, MDA, Houston Museum of Natural Science, Texas Retailers Association, Variety Club and other charitable and professional organizations.
  Gary is married with two children.  Gary and his wife Becky reside in Northeast Tarrant County.

Richard S Jenkins, SVP & Corporate Counsel, SHAZAM, Inc
Session #3-Co-Branding & Multi-Application Debit Cards
  Rick joined SHAZAM in April 1995, and is responsible for the company’s operating rules; specialty contracts; processing agreements; EBT issues; SHAZAM, Inc and ITS, Inc. Articles and Bylaws; and ITS Bank.
  Before joining SHAZAM, Rick was an attorney with Des Moines law firm of Davis, Brown, Koehn, Shores, & Roberts.  A significant portion of his practice involved banking law, with particular focus on regulatory compliance and electronic funds transfer issues. Prior to becoming an attorney, Rick was employed at the Iowa Department of Corrections as an office supervisor for 12 years.
  Rick has represented SHAZAM, Inc. on the nationwide Electronic Benefits and Services (EBS) Council since 1995.  He served two years as a Chair of the EBS Council, and has served as the Chairman of the EBS Council’s Quest^® Operating Rules Committee for nine years.  Rick currently is a member of the Council’s Board of Directors and continues as Chair of the Rules Committee.  He has authored a number of published articles on banking regulatory issues, and has been a presenter at numerous national and state bankers’ association seminars.
  Rick has also served on the National Automated Clearing House Association (NACHA) Board of Directors for four years.  NACHA is responsible for adopting automated clearing house (ACH) rules which are then mandated by Federal Reserve System and oversees a number of innovative electronic payment system initiatives.
  Rick has completed his undergraduate work at Iowa State University, majoring in Sociology and Psychology, and he graduated with distinction from University of Iowa College of Law 1988.  Rick is currently a member of the America, Iowa and Polk County Bar Association. 
  Rick resides in Des Moines, Iowa.  His oldest son resides with his wife in Portland, Oregon, and his younger son recently graduated from University of Iowa.

Brenda C. Jones, Vice President Public Affairs, Fiserv, Inc.
Special Session-Current Direction in State and Federal Disbursements using Prepaid Debit
  Ms. Jones is Vice President of Public Affairs at Fiserv where she is responsible for managing the company’s legislative affairs at the state and federal level, and she also has responsibility for the company’s corporate philanthropy programs.
  Ms. Jones worked for CheckFree Corporation for 12 years before the company’s acquisition last December by Fiserv.  Fiserv, a Fortune 500 company based in Milwaukee, WI, provides information management and electronic commerce systems and services to the financial insurance industries.
  Prior to joining CheckFree in 1996, Ms. Jones worked for Bank South Corporation where she had responsibility f or community affairs programs including the bank’s corporate contributions, the Bank South Foundations and the Bank South Political Action Committee.
  Ms. Jones attended the University of Alabama and is a native of the metro Atlanta area where she is active in the community.  She serves on the board of directors for the Jesse Draper Boys & Girls club, the SouthShare Foundation, and the Georgia Public Policy Foundation.  She is also a member of the board of directors for the Public Affairs Council based in Washington, D.C.  Ms. Jones has one son, Cooper, who lives in Louisville, Kentucky.

Erin N. McBride, Information & Technology Specialist, USDA Food and Nutrition Service
Special Session: UPC Codes & WIC EBT
  Erin is an Information Technology Specialist at the Food and Nutrition Service’s Supplemental Food Program Division which is responsible for the Supplemental Food Program for Women, Infants and Children (WIC). He is responsible for WIC Electronic Benefit Transfer (EBT) systems.   Erin’s primary responsibilities are related to project technical guidance, technical standards development, and State agency EBT implementation and policy.    Prior to working with the WIC program, Erin has spent over 12 years supporting the implementation of EBT systems in the Food Stamp Program and also supported FNS in the Information Technology Division.  

Andy McKellar, Manager Disaster Response, American Red Cross, San Diego/Imperial Counties Chapter 
Plenary II-Moderator: Local Disaster Response:  Emergency Assistance Through Client Assistance Cards
  Andy began his Red Cross career as a volunteer with the San Gabriel Valley Chapter in Pasadena California, following the events of 9 –11. In 2003, Andy accepted a paid staff position with the chapter as the Mass Care/Logistics Specialist.  In 2005 Andy moved to the San Diego Imperial Counties Chapter as the Disaster Relief Operations Associate, and in 2006, was promoted to Manager of the Disaster Response department. He is also the Vice President of the San Diego County chapter of VOAD, Voluntary Organizations Active in Disaster.

Ruth McMahon, Vice President, JPMorgan Chase
Session #3-Co-Branding & Multi-Application Debit Cards
  Ms. McMahon, who has devoted much of her career to developing the business and functional relationships for EBT, EFT and bankcard programs, has over 20 years of experience in project management, product development and marketing, systems conversions, and training, specifically in electronic banking.  In her current role she is responsible for the implementation, ongoing operations and integration of benefit distribution services for State and Federal benefit distribution programs, serving as Senior Relationship Manager for JPMorgan Chase.  She can be contacted at 518-435-2013.

Joe Neuburger, Project Manager, Affiliated Computer Services, Inc
Session #8-Building Cross-Agency Debit Card Programs
  Joe Neuburger is currently the Project Manager for Mississippi Debit Card Programs which include Electronic Benefits Transfer for food stamps and Electronic Payment Card for cash programs which are Child Support, Temporary Assistance to Needy Families and Unemployment Insurance and will be adding Foster Care and adoption shortly.  Mississippi has two agencies involved in the program; MDHS and MDES.
  Mr. Neuberger served as the Retail Manger in Mississippi for two years prior to becoming the Project Manager for MS in 2003.  He was Retail Manager for The Southern Alliance of States for four years prior to going to Mississippi.  His responsibilities included to ensure readiness for 45,000 retailers in eight states to participate in The Electronic Benefits Transfer (EBT) Program.
  He worked for Citicorp in Columbia, South Carolina as Marketing and Telecommunications Manager from January 1995-April 1996.

Mary Olson, Sr. Marketing Manager, Government Solutions, Datacard Group
EBT Technology: What's New for 2009?
  Mary Olson is the Sr. Marketing Manager for Government Solutions at Datacard Group. She Joined Datacard in June of 2000 and has specialized in secure identification and growing the government markets including travel documents, national ID's, drivers licenses, social services and more.   Datacard Group offers the world’s best-selling secure ID and card personalization solutions. Datacard is a world leader in providing secure identification solutions and has successfully deployed secure ID government programs in more than 75 countries. Datacard Group serves customers in more than 120 countries Mary is a graduate of Metropolitan State University. (BA Business) She lives in Minnesota with her husband and horses.  She may be reached by phone at 952-988-1256 or via email at mary_olson@datacard.com.  (www.datacard.com)

Kathy Ottobre, Program Analyst, USDA Food and Nutrition Service
Session #1-Electronic Payments & the Internet:  Promoting Cash & Food Stamp Access
  Kathy has worked for the Food and Nutrition Service (FNS) since 1975 and began coordinating Electronic Benefits Transfer (EBT) activities for the Northeast Region (Boston) in 1992.  She helped spur the creation of the Northeast Coalition of States and worked closely with them through procurement, implementation and operation of each of their systems.  Since 2001, she has been a member of the FNS Food Stamp Program EBT Branch, providing advice and assistance to State EBT Directors across the country, serving as the Branch’s technology expert, and representing FNS at the NACHA Electronic Benefits and Services (EBS) Council.
  Kathy also served as the Regional Information Technology Section Chief for 12 years.  She graduated with a BS from Cornell University in 1974 and currently lives in Arlington, MA and Shapleigh, ME with her husband Dave.

Sally Phillips, Director, EFT Strategy Division, US Department of Treasury
Special Session-Current Direction in the State and Federal Disbursements Using Prepaid Debit
  Sally Phillips is currently the director of the EFT Strategy Division in the US Treasury Department’s Financial Management Service (FMS) where her primary responsibility is to develop strategies for converting Treasury-disbursed check payments into payments made by electronic funds transfer.  Her main programs include the Direct Express debit card and Go Direct.  Previously at FMS Ms. Phillips was the Program Manager for the Federal Lockbox Program and has also worked in the cash management policy area at FMS where she was a primary author of the Treasury EFT rule and the ETA account attributes notice.  Ms. Phillips holds an MBA from George Washington University.

Connie Reinhardt, Director EBT/EFT Services, Florida Department of Children and Families
Session #3-Co-Branding & Multi-Application Debit Cards
  Connie B. Reinhardt is the Director of Electronic Benefits Transfer (EBT) and Electronic Funds Transfer (EFT) services for the Department of Children and Families in the State of Florida.  In this capacity, Connie is directly responsible for administering and ensuring the successful design, development, implementation and on-going operation of EBT and EFT technologies and related services in support of multi-programs across multiple agencies.  She is a member of the ACCESS Florida Modernization Executive Management Team – the team responsible for oversight of the complete re-engineering of public assistance programs and operations in the state.
  As part of her current responsibilities, Connie provides support for national initiatives targeting collaboration and cooperation across states’ EBT/EFT projects and the expanded use of innovative technologies for government services.  She is currently facilitating the National EBT Disaster Service Workgroup formed in follow up to the annual Directors Meeting in 2007.  Connie is an elected member of the EBS Council Representative Board, one of the initial members of the Rules Committee and the Vice Chair of the EBT Forum, among other activities with the Council. 
  Connie has worked in the public sector in a variety of responsible positions for more than 30 years.  She has extensive experience in program administration and forecasting, project management, procurement and contracts, systems design and implementation, budgeting, performance review, monitoring and quality control.  Connie has been the recipient of numerous awards for improving government efficiencies and services to citizens in the State of Florida.

Peter Relich, Sr Vice President, MAXIMUS
Session #2-Moderator: Implementing the New WIC Food Package
Session #7-Moderator: Negotiating Your Way Through the New Farm Bill
Closing Session
  Peter Relich has twenty-seven years of experience providing system design, development, implementation, and operational support to public and private sector entities.  Peter has worked primarily in software development and operational support roles for electronic payment

Albert J. Rios, EBT Bureau Chief, NYS Office of Temporary and Disability Assistance
Session #8-Success Factors:  How Do You Know When You Beat the People Who Try to Beat the System
  Al Rios is currently assigned as the EBT Bureau Chief for the Office of Temporary and Disability Assistance. He is responsible for the administration, the overall design, development, implementation, and operations of the EBT program in New York. New York is the lead state among the Northeast Coalition of States (NCS) and the NCS Regional Management Council (RMC) along with Federal and State agency stakeholders established to support and manage the EBT program. In addition to contract operations his staff is also responsible for all aspects of client training, retailer relations, and field operations. I also chair the local and state user workgroup to ensure all aspects of the EBT program and services are supported in New York. Al is an elected member of the EBS Council Representative Board as the representative for the Northeast Coalition of States and has served in New York State for 25 years.

Shirlee Runnings, Program Director, Human Resources Council (HRC) Mother Lode WIC
Plenary III-Food Fight: Improving Dietary Quality in the WIC and FS Programs
  Shirlee Runnings, BS/BM, CBE, is the Program Director for the Human Resources Council (HRC) Mother Lode WIC program in the California Sierra Foothills. Ms. Runnings has over 20 years experience with WIC at the local level, with 15 years as the Program Director.  She has been a committee member on the California WIC Branch Training Committee, the Local Agency Funding Formula Committee and the Telecom and Hardware Group. At the local level, she is a key figure in the formation of the collaborative group, Connecting HANDs, focusing on Health, Activity, and Nutrition Directions, between Amador and Calaveras County. Additionally, she implemented the Amador and Calaveras counties Breastfeeding Coalition.  She is actively involved with various HRC committees, as well as the Amador and Calaveras Head Start Health Advisory Committees. She is co-developer and is the co-program director of the Mother, Infant and Child Harvest (MICH) project, providing fresh fruits and vegetables vouchers since 2001 to Calaveras County WIC participants.  In July, 2004, she presented the MICH Pilot Project to the Institute of Medicine Committee to Review WIC Food Packages workshop in Los Angeles, California and in April 2005, at the First 5 California Statewide Conference. Then in December 2005, the MICH project was presented to key congressional members and USDA leaders in Washington DC. 

Linnea Sallack, MPH, RD, California WIC Program Director, CA Department of Public Health
Session #2-Implementing the New WIC Food Package
  Linnea Sallack, M.P.H., R.D., is the Chief of the California Women, Infants and Children Supplemental Nutrition Program in the California Department of Public Health.   As WIC Chief, Ms. Sallack directs the WIC Program that currently provides nutrition education, breastfeeding support, supplemental food and referrals to 1.4 million participants each month.  She also oversees the WIC Farmers’ Market Nutrition Program that annually provides nearly 350,000 WIC participants with access to fresh produce at farmers’ markets and the Breastfeeding Peer Counseling Program that supports new mothers and infants.  Ms. Sallack has a 28-year history with the WIC Program, including experience serving participants in local agencies and in a variety of roles at the State WIC Program. She serves on the Board of the National WIC Association and as Chair of the Association’s Food Package Implementation Task Force.
  Ms. Sallack has been the recipient of the California Department of Public Health Leadership Award and the Sustained Superior Accomplishment Award.  She earned her Bachelor of Science degree in Nutrition from Penn State University and her Master of Public Health degree in Nutrition from U.C. Berkeley and is a Registered Dietitian.   

Joel Savell, EBT/ePayment Coordinator, State of Mississippi
Session #8-Building Cross-Agency Debit Card Programs
  Joel Savell currently serves as the EBT/ePayment Coordinator for the State of Mississippi Department of Human Services (MDHS).  In this role, Joel manages all aspects of the EBT/ePayment Programs for the MDHS in support of the Food Stamp Program (FSP) and several cash programs, including Child Support, Temporary Assistance for Needy Families (TANF) and multiple TANF Supportive Service programs.   Joel has worked as a consultant for the MDHS for over seven (7) years serving in several capacities, including EBT Business Analyst and EBT Project Manager, before assuming the role of EBT/ePayment Coordinator. 
  Joel has been a key player in the Mississippi EBT Program since the initial conversion to EBT from paper coupons in 2002.  In 2004, Joel assisted the MDHS with the successful vendor system conversion and financial reconciliation of the Mississippi EBT System.  In 2005, Joel assisted with the MDHS’ successful transition from paper checks to an Electronic Payment Card (EPC) Program commonly known as “ePayment”; the MDHS has since adopted this debit card program as the method of choice for all client cash disbursements. In 2006, his leadership and attention to the “details” further aided the MDHS as the USDA awarded the MDHS it’s Pinnacle Award for Excellence in EBT Reconciliation. 
  In addition to his EBT experience, Joel has over twenty-four (24) years experience in the Information Technology (IT) industry working in various sectors including Human Services (i.e., Food Stamps; TANF; Medicaid; Child Nutrition; and Unemployment Insurance), Health Insurance, Education, Retail Grocery and Human Capital Management.  During his career, Joel has successfully managed several major system implementations and conversions across these sectors. 
  Joel Savell has a Bachelor of Science degree in Business Administration with a concentration in Management Information Systems from Mississippi College.

Bard Shollenberger, Vice President, Business Development, Electronic Payment Services, ACS Government and Constituent Services
Session #8-Moderator: Building Cross-Agency Debit Card Programs
  Bard Shollenberger is currently a Vice President for Business Development for ACS’ Electronic Payment Services business unit. In this capacity, Mr. Shollenberger is responsible for the continued growth of ACS’ electronic payment services to state governments including EBT and the Electronic Payment Card (EPC) programs.  He joined the company, then Lockheed Martin IMS, in March 1993.  Among his achievements:

• More than 30 years professional experience in government human services programs
• National client food assistance program advocate at local, state and federal level
• Recognized expert in policy and legislation affecting children and their families including child support enforcement, food assistance programs, TANF, child care, electronic benefits transfer and electronic payment services. 
• Past chair of the Electronic Benefit Transfer Association’s EBT Council
• Former member of the Board of Directors of the National Child Support Enforcement Association
• Founding member and past vice chair of the Information Technology Association of America’s Human Services Information Technology Advisory Group (HSITAG), a private sector consortium working with state and federal governments on human services issues.
• Current member of the Board of Directors of the American Public Human Services Association (APHSA)

Immediately prior to joining Lockheed Martin IMS, he served as the Director of Government Affairs with the American Public Human Services Association (APHSA), the national association of state human service agencies. 
  Before joining APHSA, Mr. Shollenberger served as Policy Analyst on Domestic Hunger issues at Bread for the World, a national anti-hunger organization; Director of the Hunger Action Division of the Community Nutrition Institute; and Director of Food and Nutrition Programs of the South Central Pennsylvania Community Action Agency.
  Mr. Shollenberger received a Bachelor of Arts degree from Gettysburg College (1971) and attended Princeton Theological Seminary.  He resides in Santa Fe, New Mexico.


Ellen Simon, Director, MAXIMUS
Workshop #4-EBT 201
  Ellen Simon has more than ten years experience in the EBT industry and is an expert in EBT technology.  She has worked for MAXIMUS since 1998 where she is currently a Director.  Ms. Simon has manage multiple EBT projects, provided support, quality assurance and technical assistance to numerous states, assisted states in system conversions and managed system design and implementation efforts. She is currently supporting the Kentucky WIC Program in their implementation of a WIC EBT system.  In addition to her technical knowledge, she has a strong understanding of the benefit programs delivered by EBT. She has worked closely with state EBT project management and spent time in local offices and WIC clinics providing on-site support and training to both clients and staff.  Ms Simon holds a B.A. in Political Science and Spanish from Marquette University and a Masters in Public Administration from American University.

Lyn VanRaden, Project Manager/Sr Program Analyst, Burger, Carroll & Associates
Workshop #1: EBT Basics: Everything You Wanted to Know about EBT but were Afraid to Ask
  Ms. VanRaden is a Project Manager/Senior Program Analyst with Burger, Carroll & Associates, Inc.  She has over twenty-five (25) years of experience in government programs including WIC, Food Stamps and Head Start.  Ms. VanRaden has been responsible for coordinating advance planning, RFP and procurement process, design, development, implementation and system operations activities, in four (4) successful information system and EBT initiatives, including the first in the nation Food Stamp-WIC EBT system.  Currently she is contributing to BCA’s quality assurance monitoring services for the Mountain Plains States Consortium WIC SAM project.  Prior to joining BCA in November of 1999 and beginning with the earliest consideration of Wyoming WIC EBT project, she was a key player and supporter of all phases of EBT system development.