Speaker Bios

(Bios are added as they are received).

Matt Atkin, Head of Commercial Payment, Cooperative Bank

Matt Atkin has end to end responsibility for the Cooperative Bank’s ATM business unit, one of four business units within their Retail Banking division. Prior to this Matt led the formation and development of a number of new business units for the bank.    
Matt has an extensive background in retail banking operations across the sector, initially in change delivery and strategy roles and more recently in service and supplier management.

Wolfgang Braunwieser, CEO Salzburger Banken Software (SBS)

After his graduation in petroleum engineering Wolfgang started his career in the finance sector with software development on behalf of IBM. In 1988 he founded Salzburger Banken Software (SBS). Today SBS has a leading role in software development, particularly in the field of customer self-service for financial institutions in Germany and in Austria. SBS develops bespoke applications and independent multi-vendor solutions based on its well proven KIX product family.

Nigel Constable, COO, NoteMachine

Nigel Constable has worked in the ATM industry since 1991, initially as a consultant with Fujitsu-ICL and NCR.  In 2000, Nigel joined Moneybox, initially as Technical Director and subsequently Operations Director.  Following Moneybox's sale to Cardpoint, Nigel worked as a freelance consultant before joining NoteMachine in 2006.

Janusz Diemko, Chairman of the Board, First Data Polska

Janusz Diemko has 10 years of experience in the technology and transactions processing areas. He has been working for First Data Polska (formerly POLCARD) for the last 18 months. He is Regional Director for Poland, Czech Republic, Hungary, Slovakia and Ukraine. He is also the CEO of the Polish entity which provides card and ATM processing outsourcing, POS acquiring services and personalization services for over 30 customers. The previous 8 years he worked for Euronet in a variety of roles starting off in Finance in Poland, then being GM in Poland, Mergers and Acquisitions Director for EMEA region and finally Market Development Director for Russia, Ukraine, Lithuania, Estonia, Latvia. Prior to Euronet he was CFO of a Polish computer distributor,  deputy CFO at Commecial Union Poland and started off his career as an auditor for Moore Stephens.  Janusz Diemko graduated from University College London with an MSc in Geography, and is a member of both the Insitutute of Chartered Accountants of England and Wales and UK Institute of Corporate Treasurers.

John Ennis, Director, Banking Division, Wincor Nixdorf

John is a senior banking and self-service industry professional, who has gained extensive business development and large IT project experience working for major UK Banks (NatWest & Royal Bank of Scotland) and a premier self-service supplier (Wincor Nixdorf). Business management experience is proven in a wide range of areas. He has the experience combination of extensive Banking industry roles and also supplier commercial roles.
Previous roles include: Head of the NatWest Self Service business unit with full accountability for the end to end ATM business.  John also has extensive program management experience on large projects, which include the initial RBS/NatWest integration project.

Brad Evans, General Manager, Phoenix Interactive Design

Brad brings to Phoenix’s clients an extensive skill-set covering the areas of sales, marketing, key account management and manufacturing. Relevant experience has been gained around the world via various jobs and activities over the past eighteen years with large financial services and consumer packaged goods companies. Specifically, Brad worked at Kellogg’s Canada and subsequently joined Procter & Gamble where he held several positions of increasing responsibility in their sales organisation. In 1995 Brad moved into the Banking Industry by accepting an offer from the Canadian Imperial Bank of Commerce (CIBC) where he held roles in both the Card Products and Electronic Banking Divisions. In 1998 he moved to Phoenix Interactive and for the past 10 years has led the company’s efforts in the Asia/Pacific and Europe. Brad has an Honours Bachelor of Arts degree from Wilfrid Laurier University in Waterloo, Ontairo, Canada.

Chris Herbert, Associate, Retail Banking Research

Chris is an RBR Associate with strong sector expertise in self-service banking and payment cards. He has worked on and led a variety of research and consulting projects, and has covered markets across Europe and the rest of the world, with a particular focus on Spain and Latin America.
Chris has most recently managed pan-European research projects covering ATMs and payment cards.
Chris joined RBR in September 1998 having completed his studies. He holds a BA Hons degree in Spanish and French from the University of Oxford.

Sven Herrmann, Head of Self-Service Department, FIDUCIA IT AG (Germany)

After his training as an IT Businessman Sven started his career at FIDUCIA IT AG. The FIDUCIA IT AG operates IT outsourcing for over 770 corporate banks in Germany and is one of the largest IT service providers in Germany. The FIDUCIA IT AG operates more than 23,000 self-service terminals with a self-developed multi-vendor solution, which was initiated under the leadership of Sven Herrmann. He is responsible for the development and application management of the self-service application.

Tim Hutchings, Head of Self-Service and Branch Counters, HSBC

Ian Kerr, CEO, Level Four Software Ltd

Ian Kerr was promoted to CEO at Level Four Software Ltd in November 2006 after joining to manage the company's global sales and delivery function in August 2005. In this role, Ian is responsible for leading the company towards achieving its ambitions as an independent solutions provider in the field of ATM application software as well as testing tools.
Ian has enjoyed more than 20 years of experience in the financial technology market. Kerr joined Level Four from Accurate Software, where he held the position of Senior Vice President for Business Development, and successfully extended Accurate's presence throughout the UK, Ireland and South Africa.
Ian has held senior sales and marketing positions with NCR, Deluxe Data and IBM. Prior to joining Accurate in October 2002, Ian worked at London Bridge Software, a major global provider of intelligent business software and eCommerce solutions. During his career, Ian has lived and worked in both the US and in Asia.
Ian holds a BSc from the University of Manchester Institute of Science and Technology and is a member of the Chartered Institute of Marketing.

Thor-Ragnar Klevstuen, Business Developer, Sparebank 1 Midt-Norge

Mike Liebherr, Vice President and Head of IT for Internet & Self-Service, Landesbank Baden-Württemberg

Mike Liebherr is a vice president with Landesbank Baden-Württemberg (LBBW) in Germany.
He is an expert for multichannel architechtures and is heading LBBW'S IT solutions for internet and self-service banking.
Before he took over this position, he worked in architechture management where he led multiple major projects, e.g. the IT part of the merger of three banks to the LBBW.  He started his careet as head of PC-service after studying Business Administration.

Douglas Lucarelli, Business Head - Self-Service Devices, ABN AMRO Real

Douglas Lucarelli is Head of Business for Self-Service Devices at Banco ABN AMRO Real SA.  He has been working for Banco Real for 12 years and has held various positions in Loan Products Management, Internet Channels, Mobile and Call Centre.  Mr. Lucarelli reports to the Chief Channels Officer, being responsible for business at ATMs, Web Kiosks and Contact Centre Devices located at branches and Call Centre's IVR.
Mr. Lucarelli earned his B.S. in Economics from Universidade de São Paulo (1998), an M.B.A. degree from FIA - Universidade de São Paulo (2004) and a CFS Certificate from Harvard Business School (2007), among several other executive education courses in Brazil (FGV and USP) and abroad (École des Ingeniéres de Paris).  He has strong experience overseas attending corporate, conference and educational activities across The Netherlands, Belgium, Portugal, UK, Germany and USA, having electronic channels, business opportunities and project developments as main subjects.
In 2006, Mr. Lucarelli received the Global Knowledge Sharing Award from the ABN AMRO Board - The Netherlands for relevant acheivements in creating a Global Channel Business Platform and Identity.  Also in that year, Mr. Lucarelli received a e-Finance Award for the Social Inclusion Project on the ATM Halls at Banco Real's branches.

Andy Makkinje, Business Development Manager - Cards, Equens

Andrew Martin, CEO, SBS Partnership Ltd

Andrew is a qualified Engineer with an MBA from Imperial College. Andrew’s career includes 10 years in engineering before moving into services. Andrew spent 6 years with Securicor as Sales & Marketing Director while also building and establishing Securicor Cash Services as one of the largest IAD companies in the early millennium. Andrew then joined Cardpoint plc where he initially managed their acquisitions before moving to Frankfurt to set up Cardpoint GmbH and then managed Cadpoint's European businesses. Andrew left Cardpoint in July ’07 and has since been consulting across Europe.

Pekka Mattila, Head of Chip Integration, Visa Europe

Pekka Mattila joined Visa in 1997 and is currently working as the Head of Chip Integration in Visa Europe. His role is to ensure that EMV chip card acceptance infrastructure is in place and reliable. This includes the testing and approval processes and resolution of interoperability issues. His team also supports the Member banks’ chip migration projects. He is responsible for relations with chip solution vendors.
Prior to this Pekka worked for Visa CEMEA Region holding various roles covering chip migration programmes, e-commerce and mobile payments.
Before joining Visa, Pekka worked for the Finnish financial sector in various areas including debit and credit payment systems, ATMs, POS and electronic purse.

Sertac Ozinal has been Chief Executive Officer of BKM since 2004.  BKM, Interbank Card Centre of Turkey, carry out the authorisation operation between the banks, domestic clearing and settlement of debit and credit card transactions.
Before taking up his present role, Mr. Ozinal was Vice President of Retail Banking, Pamukbank.  He joined Pamukbank in 1993 where he was promoted to Marketing Vice President in 1995.  He was also responsible for the selling of retail banking products through all Pamukbank's delivery channels.
From 1988 to 1993 Mr. Ozinal worked for Anderson Consulting, in the Chicago and Istanbul offices as Financial Services Senior Consultant.
Sertac Ozinal hold a Bachelor of Science degree in Mechanical Engineering from Bosphorus University in addition to Master of Economics and MBA degrees.

Ante Petricevic, Directorm Strategy and Change Management Office, PBZCard

Ante's position involves strategic planning of projects such as:
Developing Project Master plans in accordance with company strategy
Developing strategies for ADD ON functions to core card business (e-voucher top up for POS, ticketing services and 1-to-1 marketing, CRM on ATM network - ATM as an interactive CRM channel)
Change Management - establishing functional change management process (change management procedures, change management documentation, project methodology, cross team integration)
Formerly, as Directori of IT Distribution channels, Ante was a member of the project team for card business IT processing for Intesa Member Banks along with projects of positioning PBZCard to IT processors in card business.  He has also managed projects whose aim was to develop new distribution channels to card business such as implementation of Internet Payment Gateway with 3D secure protocol.
Ante is currently finishing a Masters Course in IT management, at the Faculty of Economics Zagreb and holds a Masters Degree from the Faculty of Electrical Engineering and Computing (FER Zagreb).

Michele Rizzo, Head of IT Strategy and Architechture, Banca Antonveneta

Michele Rizzo has a background as an IT engineer specialising in Banking & Finance and has held managerial positions in a number of leading Italian IT companies throughout the last 20 years.
In 2000 he moved to Banca Antonveneta and since then he has been responsible for the IT Strategy & Architecture Department.
In 2005 Banca Antonveneta joined ABN Amro Group and Michele is a member of the ABN Global Strategy and Architecture Commitee.
Michele was also in charge of designing and implementing the integrated multichannel platform for Banca Antonveneta as well as the most strategic projects such as the new Teller platform and the Advanced ATM project. Michele was born in 1960 in Venice and he is a graduate in Electronic and IT Enginnering from the University of Padua (Italy).

Adrian Roberts, Senior Manager - Retail Distribution, Nationwide Building Society

Jaques Rosenzvaig, Managing Director, TecBan

Jaques Rosenzvaig is the Managing Director at Tecban - Technologia Bancária SA.  He has a degree in Business from UERJ (Rio de Janeiro State University), and a Masters Degree in General Management from London Business School.  Jaques has solid experience in managing service companies and in management consulting, having worked at local and global corporations, in financial services, information technology and communications.  He has served as CEO of Mandriva Conectiva SA, and has also held leadership roles at A.T. Kearney and Gemini Consulting.

Ian Thomas, Product Marketing Manager, Diebold EMEA

Ian describes himself as a career ‘ATMer’ having spent 15 years with IBM in the boom years of the mid 80’s through to the end of 1999 in a variety of ATM related positions including service, account management for one of the leading UK banks and then into sales as a software specialist working on the first WOSA XFS implementation in mid 90’s. When the IBM Diebold partnership ended in 1998, Ian joined Diebold as EMEA Software Specialist and then moved into his current position in product management and marketing in 2001.
He is responsible for ensuring Diebold’s product strategy meets the needs of the EMEA marketplace for Diebold’s direct and distributor network across the whole region. The challenges of managing the product requirements of such a diverse marketplace, from the developed Western Europe to the growing needs of Africa and the rapid expansion of self-service in Eastern Europe; every day brings a new set of challenges.
Ian is based in the UK and married with two children which brings about another set of challenges!

Krzysztof Trojak, Member of the Board, eCard

Krzysztof Trojak is a Board Member at eCard SA. eCard SA is a financial transaction acquirer, specialising in internet transactions and recently ATM ISO. Krzysztof joined eCard in 2006 to build the ATM ISO division. Now he is responsible for this division.
Prior to that he worked for NCR for 13 years, holding various management positions including sales management responsibility in one country and internationally within the CEE area.
He is married with two children.