| Tuesday 17th August, 2010 |
| Workshop |
| 8:00 |
Registration desk open |
| 8:15 |
ATMIA member's meeting & GRG committee meeting |
| 9:25 |
Word of welcome and opening remarks |
| 9:30 |
Debit and credit card usage in Australia
An insight into long term trends in cash / ATM transaction behaviour
Mike Ebstein, Director, MWE Consulting
|
| 10:10 |
Turning over all the stones
You've bought the best value ATM and negotiated the landlord down to a good price. Now what? How do you go beyond the norm and find 'out of the box' ideas to reduce your costs? Novel ideas on how ATM operators can use ideas from 'operations research' to improve their profitability positions or reduce their costs
Sharon Lu, Angusta Systems
|
| 11:00 |
Coffee break |
| 11:40 |
Analysis by Reserve Bank of Australia
John Simon, Chief Manager, Payment Policy Department, Reserve Bank of Australia |
| 12:20 |
Panel discussion
Direct charging success and challenges
Panellists:
Tim Andrew, NAB
Danielle Curry, ANZ Bank
Dr. Brad Pragnell, APCA
Clint Walker, Customers ATM
|
| 13:00 |
Lunch |
| 14:00 |
ATM/EMV position and "where, why & how" we are moving in the direction we are
Red O'Connor, Country Risk Manager, VISA AP
|
| 14:40 |
Government relations in the Australian market
Current issues and objectives going forward
Rohan Martin, Manager of Corporate Affairs & Marketing, Customers ATM
|
| 15:00 |
Coffee break
|
| 15:35 |
ATM PCI update
A complete update on PCI standards for ATMs
Andrew Jamieson, Technical Manager, Witham Laboratories
|
| 16:15 |
Overseas ATM trends
Market changes and the role of consumer behaviour
Dr. Brad Pragnell, Head of Industry Policy, Australian Payments Clearing Association (APCA) |
| 17:00 |
Meeting concludes |
